Poly VVX 300 Series User Manual

USER GUIDE 6.3.1 | March 2021 | 3725-46211-014A
Poly VVX Business Media Phones
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2021 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Poly VVX 300 Series Specifications

General

Brand	Poly
Model	VVX 300 Series
Category	Telephone
Language	English

Summary

Getting Started

Logging In to and Locking Your Phone

Logging In to Your Poly VVX Phone

Instructions for accessing personal settings and features by logging into the phone.

Locking Your Phone

Details how to secure the phone to prevent unauthorized access and manage incoming calls.

Audio Calls

Placing and Answering Audio Calls

Comprehensive guide on initiating, receiving, and managing audio calls.

Conference Calls

Audio Conference Calls

Details how to start, manage, and conduct audio conference calls with multiple participants.

Shared Lines

Recording Audio Calls

Record a Call

Step-by-step instructions on how to initiate recording for an active audio call.

Video Calls on Poly VVX

Video Call Settings

Guides on adjusting parameters like call rate, video transmission, and clarity.

Call Lists and Directories

Contact Directory

Instructions for storing, searching, updating, and deleting contacts in the phone's directory.

Favorites and Contact Lists

Managing Favorites

Poly VVX Phone Settings

Password Required to Access Basic Settings

Explains the need for a password to configure basic phone settings.

Using Bluetooth Devices on VVX 600 Series Phones

Using Bluetooth Headsets

Instructions for enabling, pairing, and using Bluetooth headsets with compatible phones.

Pairing a Smartphone to Your Phone

Guides on connecting a smartphone via Bluetooth for call handling.

Connecting to a Wireless Network

Add a Wireless Network

Steps to manually add and configure a new wireless network connection on the phone.

Connect to a Secured Wireless Network

Connecting Polycom VVX Expansion Modules to Your Phone

Connect VVX Expansion Modules

Maintaining Your Phone

Investigate Warnings

Restart Your Phone

Updating the Phone Software

Procedures for updating the phone's firmware when new versions become available.

Troubleshooting

Speakerphone

USB Port

Troubleshoot Audio and Echo Issues

Solutions for audio quality problems, including echo feedback when using a headset.

Reset the Phone to Factory Defaults

How to restore the phone to its original factory settings to resolve persistent issues.