Poly VVX 410 User Manual

Phone Views
Your phone has three main Views: Home, Calls, and Lines view
(the default). You can access Home and Lines view at any time. If your
phone has one or more calls, you can also access Calls view.
For Home view from any menu, press .
Press to alternate between Home and Lines view.
Home View
Home view displays icons you can select to access phone functions.
You can use the right, left, up , and down arrow keys to display
more icons.
Lines View
Lines view displays phone Lines, Favorites and soft keys.
If your phone is idle, you can press the Line key to access
the Dialer.
Tip: Referring to Soft Keys
In this guide, soft keys are referred to by their name only.
For example, to end an active call, press End Call.
Calls View
If your phone has one or more calls, you can access Calls
view.
Call color indicates status:
• Dark green—Active call
• Bright blue—Incoming call
• Dark blue—Held call
Use the up and down arrow keys to select a call
(highlight it). The soft keys control the highlighted call.
POLY VVX 410
QUICK START
USER’S GUIDE

Poly VVX 410 Specifications

General

Lines	12
Ethernet Ports	2
Power over Ethernet	Yes
Bluetooth	No
Wi-Fi	No
Speakerphone	Yes
HD Voice	Yes
Protocols	SIP
Wall Mountable	Yes
Display Color	Color
Display	3.5" color LCD
Resolution	320 x 240
Audio Codec	G.711, G.722, G.729
Headset Port	Yes
Dimensions	19 x 15 x 18 cm

Summary

Phone Views Overview

Home View

Displays icons for accessing phone functions like New Call, Messages, and Directories.

Lines View

Shows phone lines, favorites, and soft keys; allows access to the Dialer when idle.

Calls View

Displays active, incoming, and held calls; allows interaction via soft keys.

Core Call Operations

Placing Calls

Details methods for initiating calls using the handset, speakerphone, headset, or from Home/Lines view.

Answering Calls

Covers answering calls using speakerphone, handset, or headset, including answering while on an active call.

Ending Calls

Provides instructions on ending active or held calls by replacing the handset or using soft keys.

Holding and Transferring Calls

Explains how to place calls on hold, resume them, and transfer calls to another party.

Advanced Call Features

Forwarding Calls

Details enabling and disabling call forwarding, including per-call forwarding.

Placing Conference Calls

Guides on initiating and managing conference calls, including holding and splitting participants.

Favorites Management

Instructions for viewing, adding, and dialing favorite contacts.

Viewing Recent Calls

Explains how to access and navigate through placed, received, and missed calls.

Contact and Settings Management

Contact Directory Operations

Covers viewing, adding, updating, deleting, and searching contacts in the directory.

Listening to Voicemail

Guides on accessing voicemail messages and connecting to the message center.

Muting and Do Not Disturb

Explains how to mute the microphone during calls and enable/disable Do Not Disturb mode.

Adjusting Volume and Ringtones

Details how to change call and ringer volumes, and update incoming call ringtones.