What to do if I want to change the phone that is connected to the Poly Desktop Connector?
Disable the Poly Desktop Connector, which is already connected to your computer and is in active state on your Poly Telephone. Setup and enable the phone you want to connect to Poly Desktop Connector.
What to do if the computer and phone cannot establish a connection on Poly Telephone?
Verify the Poly Desktop Connector settings on your Poly Telephone. You may need to reboot your phone or press the Reconnect soft key.
Why is there audio or echo issues during a call when using headset on my Poly Telephone?
If you are experiencing audio or echo issues while using a headset with your Poly Telephone, go to Settings ? Basic ? Preferences. Select Headset ? Echo Cancellation and select Enabled.
What to do if the message 'USB device is full. Recording canceled' displays on Poly Telephone?
If you see the message 'USB device is full. Recording canceled' on your Poly Telephone, check that there’s sufficient space on the USB flash.
What to do if the Bluetooth settings do not display on my Poly E Series Telephone?
Check with your system administrator to see if the Bluetooth feature is enabled on your Poly Telephone. Make sure the Bluetooth Radio setting is on.
What to do if the message 'USB device removed unsafely. Recording canceled' displays on Poly E Series?
If you see the message 'USB device removed unsafely. Recording canceled' on your Poly Telephone, don’t remove the USB flash drive while recording. If you want to remove the drive during a call, press Stop, and then remove the drive.
General| Product Type | Conference phone |
|---|---|
| Speakerphone | Yes |
| Display | LCD |
| Charging | USB |
| Connectivity | USB |
| Supported Platforms | Microsoft Teams, Zoom, Google Meet |
| Wireless Technology | Bluetooth, Wi-Fi |
Introduces the hardware components of Poly CCX and E Series phones.
Explains how to access and use the phone's main Home screen.
Explains the procedures for placing calls on hold and retrieving them.
Offers advice for ensuring the best experience during video calls.
Guides on adding, viewing, and reordering favorite contacts.
Describes how to use headsets with electronic hookswitch (EHS) functionality.
Explains how to restore the phone to its original factory settings.
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