• Consultative transfer - Enables you to speak with the other party before completing the transfer.
Choose a Default Transfer Type
Your phone is preconfigured to use consultative as the transfer type, but you can choose a default
transfer type to use for all calls on your phone.
Procedure
1. Go to Settings > Basic > Preferences.
2. Select Default Transfer Type and choose a transfer type.
All calls use the selected transfer type you select.
Transfer a Call
You can transfer a call to another contact and choose the transfer type you want to use for the call.
Procedure
1. During a call, do one of the following.
• Press Transfer to use the default transfer type.
• Press and hold Transfer to use the non-default transfer type.
For example, if Blind is the default, press and hold Transfer to perform a Consultative
transfer.
• Press Transfer > More, and select Blind or Consultative.
Depending on the default transfer type, either the Blind or Consultative option displays. For
example, if the default transfer type is Blind, then you can select Consultative.
2. Dial a number or choose a contact from the Recent Calls or a directory.
If the transfer type is set to Blind, the call is transferred immediately.
3. If the transfer type is set to Consultative, select Transfer after speaking with your contact.
Cancel a Transfer
If a contact doesn’t answer the transfer or if you want to remain speaking with the contact on your line,
you can cancel the transfer before it completes.
Procedure
» Select Cancel.
The call doesn’t transfer and becomes active.
Audio Calls
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