Access the Call Actions for BroadWorks Dynamic
Busy Lamp Field (BLF)
You can access the call actions settings on the phone and modify the settings from the Attendant Call
Action menu when dynamic BLF is configured on the phone.
You can one touch the following BLF actions on the phone:
• Dial-Pickup - Indicates the single-press action to use the BLF as a speed dial except the alerting
state.
• Blind - Enables the active call to blind transfer to another user with one press of the associated BLF
key.
• Park - Enables one-touch call park and retrieve using the BLF keys.
Procedure
1. On the Home Screen, go to Settings > Basic > Preferences.
2. Select the Attendant Call Action menu.
3. On the Attendant Call Action screen, select one of the following options:
• Dial-Pickup
• Blind
• Park
Ribbon Communications Multiple Appearance
Directory Number - Single Call Appearance
Register your phone with the Ribbon Communications server to use Multiple Appearance Directory
Number - Single Call Appearance (MADN-SCA). With MADN-SCA, you can share a single line with other
contacts in a Multiple Appearance Directory Number (MADN) group.
System administrators assign members to MADN groups. MADN groups support a maximum of 32
members. Any MADN member can place, answer, hold, resume, or barge in on calls on the shared line.
Additionally, all group members can view the status of a call on the shared.
Check with your system administrator to find out if this feature is available on your phone.
Placing a MADN Call
Any MADN member can place a call on the shared line. When a member places a call on the shared line,
the other members are notified with a steady red LED light on the line key of the members' phones.
Only one call at a time can be active on the shared line. If a call is placed to the shared line with an active
call in place, the incoming call is sent to voicemail.
Answering a MADN Call
Any incoming call to the shared line rings on all group members' phones simultaneously. The call is
displayed on all members' screens, and a green LED light flashes on the line's line key.
Shared Lines
70
To Next Page
Loading...
