No Video from the Far Side
If the far side stops sending video, a No Video icon is displayed on your phone. If the far side is unable to
send video, a thunderbolt icon is displayed next to the No Video icon.
Figure 14: Call window with No Video icon
Note: Depending on the phone or system that has stopped sending video, you may see a different icon
than the one shown above.
Handling Video and Audio Calls
When you have multiple calls, you can manage a video call from the Calls screen.
In the Calls screen on VVX 500/501 and 600/601 phones, you can identify the video call by the video
stream that displays next to the call's details.
The phone only displays video for the active call. On VVX 500/501 and 600/601 phones, all other video
calls show a paused grayscale image of the far-side taken just before the call was held. When you
resume a held video call, the held call becomes active and displays video.
Handle Conference Calls with Video
When you set up a conference, your phone displays video for only one conference participant at a time,
even if more than one participant can send video.
The person whose video you see is the last person with video enabled who joined the conference. If you
use the Join soft key to set up the conference, you see the video of the person who was held just prior to
joining the conference.
Note: Viewing all video participants requires the use of a Polycom Video Conference Bridge. For more
information, contact your Polycom reseller.
When your system administrator enables the conference management feature on your phone, you can
select whose video to see.
Procedure
» During a conference call, select a contact and tap Select Video.
The Select Video soft key does not display when you're exchanging video with the selected party
or when the party does not have video capability.
The person who previously displayed video is replaced with the person you selected.
Video Calls on Poly VVX
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