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Viewing BroadSoft UC-One Contacts and Favorites
You can view UC-One contacts and favorites from your phone on the Home and Lines screen and in the
Contacts list. You can also view BroadSoft UC-One groups and contacts in each group.
You cannot mark UC-One contacts as favorites on your phone. You must mark contacts as favorites in the
BroadSoft UC-One client on your computer. Contacts marked as favorites in the BroadSoft UC-One client
display on your phone after one minute.
Note: If the message “Authentication failure” is displayed when you try to view UC-One contacts, make
sure you entered the correct BroadSoft UC-One credentials on your phone.
View BroadSoft UC-One Contacts and Favorites
You can view UC-One contacts with presence information and other UC-One contacts marked as
favorites on the Lines screen.
Procedure
» From the Home screen, press the Home key
.
UC-One contacts and favorites display on the Lines screen.
View BroadSoft UC-One Favorites in the Contact List
In addition to viewing UC-One favorites on the Lines screen, you can also view your favorites in the UC-
One Contacts list.
Procedure
1. Select Directories > UC-One Contacts.
2. Select the group name to view the list of contacts for that group.
View BroadSoft UC-One Groups
You can access your BroadSoft UC-One groups on your phone, but you cannot create new groups, delete
existing groups, or move contacts from one group to another on your phone. You can alter groups only in
the BroadSoft UC-One client on your computer.
Procedure
» Select Directories > UC-One Contacts.
Your UC-One groups display. If there are no user-defined groups, contacts display under the All
Contacts group.
Favorites and Contact Lists
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