Forward an Incoming Call to a Contact
You can forward an incoming call directly to a contact without answering the call.
Note: On shared lines, you must answer a call before forwarding it to a contact.
Procedure
1. On the Incoming Call screen, select Forward.
2. On the Call Forwarding screen, enter the forwarding number and select Forward.
Forward All Incoming Calls to a Contact
You can set up your phone to automatically forward incoming calls to a specific contact.
Use one of the following forwarding types:
• Always - Forwards all incoming calls.
• No Answer - Forwards all unanswered incoming calls.
• Busy - Forwards incoming calls when you're in a call.
For shared lines, you can only choose Always as your forwarding type; the other forwarding options
aren’t available for shared lines.
Procedure
1. Select Forward or go to Settings > Features > Forward.
2. If your phone has multiple lines, select a line.
3. On the Forwarding Type Select screen, select a forwarding type.
4. Enter a contact's number or IP address, if enabled, and select Enable.
5. Optional: If you selected the No Answer option, enter the number of rings before the call is
forwarded.
The forwarding number or name of the contact you chose scrolls in the status bar. When you
select Always as your forwarding option, the Forwarding icon displays on the line.
Disable Call Forwarding
You can disable call forwarding when you no longer want to forward your calls.
Procedure
1. Select Forward.
2. If your phone has multiple lines, select a line.
3. From the Forwarding Type Select screen, select your forwarding type, and select Disable.
Divert Calls to a Contact
You can divert all incoming calls from a particular contact to another contact.
Procedure
1. Select Directories > Contact Directory.
2. From the Contact Directory, select a contact.
3. On the Contact Information screen, select Edit .
Audio Calls
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