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Poly Voyager 4220 Office - Basic Operations; Power and Volume Control; Call Handling

Poly Voyager 4220 Office
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2x1x
1x 1x
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Siri
Google Assistant
Microsoft
Teams*
Amazon
Alexa*
Slide the switch to power on or off.
Headset volume Fine-tune your headset volume by adjusting the headset's volume up (+)
and down (-) controls.
Desk phone volume When you are on a desk phone call and your voice is too quiet/loud,
adjust the speaking
volume on the bottom of the base. If your caller's voice is too loud/
quiet on a desk phone call, adjust the listening volume.
Base ringtone volume Adjust the base ringtone volume setting in Poly Lens Desktop App.
This ringtone alerts you if you are not wearing your headset and a call comes in.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
On the front of the base there are 2 Audio
buttons: computer and desk phone. These
buttons allow you to switch to a different phone line/audio channel.
Make a call (computer or desk phone)
1 Tap an Audio button on your base display. You hear a dial tone.
Desk phone only: Press the phone's Headset button or manually remove the handset if you
don't have an HL10 lifter or EHS cable.
TIP If you do not hear a dial tone, turn over the base and adjust the switch (A--G). “A” works for
the majority of desk phones. "D" works for Cisco phones.
2 Dial from your softphone or desk phone.
Answer or end a call
To answer or end a call, choose:
Tap the headset Call
button.
Computer or desk phone: Tap the corresponding Audio button
Desk phone only: If you don't have an HL10 lifter or EHS cable, Press the phone's Headset
button or manually remove the handset when answering a call or hang up the handset when
ending a call.
The basics
Power on/off
Adjust volume
Make, answer, end
calls
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