Make/Take/End Calls
Make a call
Dial using your softphone application or mobile phone.
Answer or end a call
Tap the center of the right earcup to answer call. Press to end a call.
Hold call
1 Press and hold the Mute button for 2 seconds to hold the call. The LEDs flash red.
2 To resume call, hold the Mute button for 2 seconds. The LEDs return to pulsing red.
Switch between calls (flash)
To switch between calls, press the headset Call button for 2 seconds.
Note:  Available for softphone calls only. Does not work with mobile calls.
Mute
During an active call, press the Mute button to mute or unmute your headset.
Redial last outgoing call (smartphone feature)
Tap the Custom button with two fingers for 2 seconds to redial the last outgoing mobile 
call.
Note:  Ensure Redial is the assigned Custom Button setting in Poly Lens App. For more, 
see Customize your headset.
Launch Microsoft Teams (Teams model only)
Tap your headset Teams button to quickly open and use the Microsoft Teams desktop 
app.
• When not on a call, tap your Teams button to view Microsoft Teams app on your 
computer.
• When your connected USB adapter LED pulses purple, tap your Teams button to view 
Teams notifications.
Note:  Teams model and Teams desktop application required. Teams mobile 
application is not supported.
14