Poly VVX 250 - Voicemail and VoIP Services; Accessing Voicemail; Recording Voicemail Greetings; Voicemail Transfer

www.votacall.com
Voicemail
To listen to your voicemail:
The message waiting indicator on the idle screen
indicates that one or more voice messages are
waiting in the message center.
• Press the Key or dial 5001
• Enter your voicemail password when prompted.
• To listen to new messages, press 1.
• Listen to the prompts for other options
• When finished, hang up or press # to repeat
options.
Recording a voicemail greeting
• Call into your voicemail (see above steps).
• Press 0 for Mailbox Options.
• Press 6 for the greetings menu.
• Press 1 to record greetings and choose your
greeting number
• Follow the prompts to review and make active.
💡 Pro Tip: You can manage your greetings via the
My Votacall User Portal
👇
https://myvotacall.com/portal/
• Press the chitchat soft key and say the first and
last name of the person you are trying to reach.
• The chitchat Assistant (Sandy) will say the
matching options.
• Say “Yes” to select an option and the chitchat
Assistant will connect you.
For more on the chitchat speech assistant
👇
https://www.votacall.com/platform/chitchat
Speech Enabled VoIP
To access Votacall’s Polycom Training videos 👉 CLICK HERE
Still have questions?
Reach out to your Votacall Support Team 👉 CLICK HERE
chit chat
Voicemail Transfer
To transfer a call directly to voicemail, during an
active call:
• During an active call hit the “More” Soft key.
• Press the “Xfer 2 VM” Soft Key.
• Enter the ext number of the VM box.
• Press “Enter” Soft Key to complete the transfer
to voicemail