SoundStation2 Avaya User Guide - 22
Troubleshooting
No Dial Tone
The telephone cable must be plugged into a digital 
telephone jack.  If the dial tone is not heard, verify the 
following:
► Check that the console is opera-
tional.
► Check that the telephone cable 
from the interface module is 
connected to the digital PBX 
line.
Does Not Ring
Check that the ringer is not turned off.  
See “Ring Type”, page 12.
► If the volume is turned all the 
way down, increase the volume 
with the Volume buttons.
Flickering LCD
If your screen appears to flicker, it 
may be because you are using a cer-
tain type of florescent lighting in your 
building.  Move the SoundStation2 
Avaya away from the lights or replace 
the florescent bulbs.
Keypad Input Doesn’t Register
This could happen if you enter infor-
mation too quickly.  Press the alphanu-
meric buttons slowly.  
Some buttons may not be recognized 
if you press them too quickly.
Muffled or “in a well” Reception
This is caused by highly reverberant rooms and people 
speaking too far from the microphone.
► Speak closer to the console so 
that the microphones pick up 
your speech more accurately.
► Add more sound absorbency to 
the room.