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Polycom RealPresence Trio User Manual

Polycom RealPresence Trio
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Quick Tips for the Polycom
®
RealPresence Trio
Solution
3725-20759-001A | UC Software 5.4.0 or later | November 2015
View the Polycom RealPresence Trio Solution
User Guide on Polycom Voice Support for more
information on available features.
Enter Data
You can use the onscreen keyboard to enter
information.
To use the onscreen keyboard:
» Tap a text field or tap .
Place Calls
You can place a call to contacts from Contacts,
Recent Calls, or to a favorite.
To place a call:
» Do one of the following:
From the Home screen, tap Place a Call,
enter the phone number, and tap .
From the Home screen, tap a Favorite.
From the Home screen, tap Contacts,
select a directory, select a contact, and
tap Dial.
From the Home screen, tap Recent Calls
and select a contact
The contact is dialed automatically.
Answer calls
You can choose to answer or decline incoming
calls.
To answer a call:
» Tap Answer .
End Calls
You can only end active calls.
To end an active call:
» Tap Hang Up .
To end a held call, resume the call first.
To end a held call:
» Tap Resume > Hang Up
.
Hold and Resume Calls
You can place any active audio or video call on
hold and resume the call when you’re ready.
To hold a call:
» Tap Hold .
To resume a call:
» Tap Resume .
Join a Scheduled Meeting
A meeting notification displays on the phone 5
minutes before a meeting starts. You can join a
scheduled meeting from the Calendar or the
meeting reminder.
To join a meeting from the Calendar:
» Tap Calendar and tap Join for your meeting.
To join a meeting from the meeting reminder:
» When the meeting reminder displays, tap
Join.
Initiate a Conference Call
You can initiate a conference call with up to four
contacts.
To initiate a conference call:
1 Call a contact.
2 Tap Add and enter your contact’s number or
select a contact from Contacts or Recent
Calls.
The contact is added to the conference after
answering.
You can also join an active and held call into a
conference call.
To join two calls into a conference call:
» On the Calls screen, select two calls and tap
Merge Calls
.
Manage Conference Calls
When you initiate a conference call, you can mute
all participants, mute individual participants, or
remove a participant from the call.
To mute all conference participants:
» Tap the conference name and tap Mute All
to mute all participants.
To manage individual participants:
» Tap a participant, then do one of the
following:
Tap Mute to mute the participant.
Question and Answer IconNeed help?

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Polycom RealPresence Trio Specifications

General IconGeneral
Microphones3 cardioid microphones
Supported ProtocolsSIP, H.323
Microphone Pickup Range20 feet (6 meters)
Audio TechnologyPolycom Acoustic Clarity
ConnectivityEthernet, USB, Bluetooth
WirelessWi-Fi, Bluetooth
Video SupportOptional via Polycom RealPresence Trio Visual+
Audio CodecsG.711, G.722, G.722.1, G.722.1C, G.729
Power SourcePower over Ethernet (PoE)
Weight0.95 kg
Dimensions38.3 x 7.5 x 33.2 cm

Summary

Enter Data

Use Onscreen Keyboard

Instructions on using the onscreen keyboard to enter information by tapping text fields or icons.

Place Calls

Place a Call

Steps to place a call from the Home screen using the dialer, favorites, contacts, or recent calls.

Answer Calls

Answer Incoming Call

Instructions to answer an incoming call by tapping the 'Answer' button on the screen.

End Calls

End Active Call

How to end an active call by tapping the 'Hang Up' button.

End Held Call

Steps to end a held call: resume the call first, then tap 'Hang Up'.

Hold and Resume Calls

Hold a Call

Procedure to place an active audio or video call on hold.

Resume a Call

Instructions to resume a call that has been placed on hold.

Join a Scheduled Meeting

Join Meeting from Calendar

Steps to join a scheduled meeting using the Calendar feature.

Join Meeting from Reminder

How to join a meeting when a reminder notification is displayed.

Initiate a Conference Call

Initiate Conference Call

Guide to starting a conference call with up to four contacts.

Merge Two Calls into Conference

Instructions to merge two separate calls into a conference call.

Manage Conference Calls

Mute All Conference Participants

How to mute all participants in a conference call simultaneously.

Manage Individual Participants

Steps to manage individual participants, such as muting them.

View Recent Calls

View Recent Call History

Instructions to view a list of placed, received, and missed calls.

Contact Directory

View Contact Directory

Navigation path to access and view the device's contact directory.

Add Contact to Directory

Steps to add a new contact to the contact directory by entering information.

Favorites

Add Contact as Favorite

Procedure to add contacts to favorites for quick access from the Home screen.

Microphone

Mute Microphone

How to mute or unmute the microphone using screen buttons or hardware keys.

Adjust Volume

Adjust Call Volume

Instructions to adjust the volume for calls or ringtones using volume buttons.

Bluetooth Connectivity

Connect Bluetooth Device

Steps to pair and connect a Bluetooth phone or tablet with the conference phone.

Connect Bluetooth Device via NFC

Guide to connect an NFC-enabled Bluetooth phone or tablet using NFC pairing.

Place Call via Bluetooth

Instructions to place calls from a mobile phone using the system as a speakerphone.

Share Content

Share Content with Desktop/Mobile App

Steps to share content from a laptop or tablet using RealPresence Desktop or Mobile.

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