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Polycom Poly Trio C60 User Manual

Polycom Poly Trio C60
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USER GUIDE
UC Software 7.0.0 | December 2020 | 3725-49138-004A
Poly Trio C60
UC Software 7.0.0
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2020 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Table of Contents

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Polycom Poly Trio C60 Specifications

General IconGeneral
BrandPolycom
ModelPoly Trio C60
CategoryConference Phone
LanguageEnglish

Summary

Before You Begin

Audience, Purpose, and Required Skills

Defines the target audience, purpose, and necessary skills for using the guide.

Related Poly and Partner Resources

Lists external resources for additional product information and support.

Getting Started with Poly Trio C60

Product Overview of Poly Trio C60 Systems

Provides a summary of the Poly Trio C60 system's capabilities and features.

Navigating Poly Trio C60 Phones

Explains how to navigate the phone's interface, icons, and status indicators.

Accessing Screens on the Poly Trio C60 System

Details how to access different screens like Home, Calls, and Place a Call.

Accessibility Features

Outlines features designed for users with hearing, vision, or mobility impairments.

Logging In and Locking the System

Logging In to Your Poly Trio C60 Phone

Guides users on how to log in to their phone using system credentials for personalized access.

Locking Your Poly Trio C60 Phone

Explains how to lock the phone for security and the options available when locked.

Change Your Login Password

Provides instructions on how to change the user's login password for network access.

Audio Calls

Placing Audio Calls

Covers initiating various types of audio calls, including local, international, and from lists.

Answering Audio Calls

Details how to answer incoming calls, including automatic answering and handling multiple calls.

Transferring Calls

Explains the process of transferring calls using blind or consultative methods.

Managing Multiple Calls

Describes how to handle multiple active, held, or conference calls simultaneously.

Conference Calls

Initiate a Conference Call

Guides on starting a conference call by adding participants.

Add Participants to a Conference Call

Explains how to add more contacts to an ongoing conference call.

Mute a Conference Participant

Describes how to mute individual participants in a conference call.

Recording Audio Calls

Record a Call

Details the procedure for recording active audio calls, including important notes and cautions.

Browse Recorded Calls

Explains how to access and view recorded call files stored on a USB drive.

Rename a Recording

Provides steps to rename recorded files for better organization and identification.

Using the Calendar

Open the Calendar

Guides users on accessing the calendar to view and join scheduled meetings.

Meeting Reminders

Explains how meeting reminders are displayed and how to interact with them.

Joining Calendar Meetings

Outlines the methods for joining scheduled meetings from the calendar or reminders.

Call Lists and Directories

Recent Calls

Covers viewing, editing, and deleting call entries from the recent calls list.

Local Directory

Details adding, searching, and managing contacts in the local directory.

Corporate Directory

Explains how to search and view contacts within the company's corporate directory.

Voicemail and Pages

Access Voicemail Messages

Guides users on how to access and listen to voicemail messages on the phone.

Receiving Messages with Group Paging

Explains how pages are received based on priority and group subscriptions.

Connecting Bluetooth and USB Devices

Connecting Devices Using Bluetooth

Covers pairing and connecting Bluetooth devices for calls and audio playback.

Connect a USB Device or Laptop

Guides on physically connecting a USB device or laptop to the phone.

Poly Trio C60 Phone Settings

Password Required to Access Basic Settings

Explains the need for a password to access basic phone configuration settings.

Time and Date Display

Covers settings related to the display of time and date on the phone.

Backlight Intensity and Timeout

Guides on adjusting screen brightness and idle timeout settings.

Power Saving Mode

Details how to configure power saving settings, including office hours and idle timeouts.

Set a Ringtone for Incoming Calls

Instructions for personalizing the phone by selecting unique ringtones.

Maintaining Your Phone

Update the Phone's Configuration

Describes how to update the phone's configuration settings without rebooting.

Clean the Touchscreen

Provides instructions for safely cleaning the phone's touchscreen.

Troubleshooting

Investigate Warnings

Guides on how to view and understand system warning icons and messages.

Poor Audio Quality with External Microphones

Addresses common issues related to poor audio quality with external microphones.

Reboot Your Phone

Explains the process of rebooting the phone for troubleshooting purposes.

Reset the Phone to Factory Defaults

Details how to reset the phone to its original factory default settings.

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