Why Polycom IP Phone display shows “Network Link is Down”?
If your Polycom IP Phone displays “Network Link is Down”, the network cable might not be properly connected. Check the cable termination at the switch or hub, ensure the switch or hub is operational by checking for flashing link/status lights, and verify that the LAN port is active by going to Status > Network > Ethernet and checking the LAN port status.
What to do if Polycom IP Phone dial pad doesn't work?
If the dial pad on your Polycom IP Phone doesn’t respond, check for a response from other feature keys or the dial pad. Place a call to the phone from a known working telephone and check for display updates. Also, verify if the LAN port is active by navigating to Status > Network > Ethernet. Check the cable termination at the switch or hub end of the network LAN cable and ensure that the switch/hub port is operational. Restart the phone, but before doing so, contact your system administrator, as they may want to troubleshoot the phone in more detail before restarting it and losing current status information.
How to fix Polycom IP Phone malfunctioning?
If your Polycom IP Phone is malfunctioning, restarting it may restore normal operation. Before restarting, contact your system administrator. To restart, press, then select Settings > Basic > Restart Phone and press the Yes soft key. The phone will restart, and the process is complete when the idle screen displays.
What to do if there is no dial tone on Polycom IP Phone?
If there is no dial tone on your Polycom IP Phone, verify that power is correctly applied to the phone. Check that the display is illuminated and ensure the network cable is inserted properly on the underside of the phone. Try unplugging and re-inserting the cable.
What to do if there is no response when pressing a feature key on Polycom IP Phone?
If there is no response when you press a feature key on your Polycom IP Phone, the phone might not be in an active state. Try pressing the keys more slowly. Call the phone to confirm that inbound call display and ringing is normal, and then try pressing feature keys within the call. To confirm the line is actively registered to the call server, press, then select Status > Lines and verify that your phone line is registered. You can also try rebooting the phone to attempt re-registration with the call server.
Why is there no audible ring tone on my Polycom IP Phone?
If there is no audible ring tone on your Polycom IP Phone, the ringer volume may be low, or the Ring Type may be set to Silent Ring. To adjust the ringer volume, press when the phone is in the idle state. Check that the Ring Type isn’t set to Silent Ring.
How to adjust speaker volume on Polycom IP Phone when there is no audible sound?
If the speaker on your Polycom IP Phone has no audible sound, the speaker volume may be low. During a call, press to adjust the volume.
What does “hollow” phone icon mean on Polycom IP Phone?
If a “hollow” phone icon displays next to the directory number on your Polycom IP Phone, the phone isn’t registered to a server. Ask your system administrator to register the phone to a server.
What to do if Polycom IP Phone display is incorrect or has bad contrast?
If there is no display, the display is incorrect, or the display has bad contrast on your Polycom IP Phone, verify that power is correctly applied to the phone. Check that the display is illuminated and ensure the network cable is inserted properly on the underside of the phone. If your phone uses Power over Ethernet (PoE), have your system administrator check that the switch is supplying power to the phone.
Why is Polycom IP Phone display flickering?
If the display on your Polycom IP Phone is flickering, certain types of older fluorescent lighting may be the cause. Try moving the phone away from the lights or replacing the lights.
Describes the process of installing your new Polycom conference phone.
Explains the two methods for connecting the phone to network and power.
Details the procedure for registering the phone with the system.
Highlights the primary hardware features of the phone console.
Covers initial setup for fundamental phone preferences like language and display.
Controls audio levels for the speaker and ringer.
Stores, searches, and manages phone contacts.
Adds new contacts to the phone's local directory.
Manually enters contact details into the local directory.
Locates contacts within local or corporate directories.
Finds contacts by searching the local directory.
Finds contacts by searching the corporate directory.
Dials contacts directly from local or corporate directories.
Handles and customizes incoming call behavior.
Instructions for initiating calls using various methods like off-hook or URL.
Dials numbers quickly using preset speed dial entries.
Procedures for responding to incoming calls.
How to terminate an ongoing call.
Disables microphone audio transmission during a call.
Places active calls on hold and retrieves them.
Sets up and manages multi-party conference calls.
General| Frequency range | 250 - 7000 Hz |
|---|---|
| Power over Ethernet (PoE) | Yes |
| Compliance industry standards | IEEE 802.3, IEEE 802.3u |
| Ethernet LAN (RJ-45) ports | 1 |
| Power consumption (typical) | 19 W |
| Operating temperature (T-T) | 5 - 40 °C |
| Harmonized System (HS) code | 85258900 |
Weight and Dimensions| Weight | 520 g |
|---|---|
| Dimensions (WxDxH) | 265 x 285 x 65 mm |
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