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Performing a Blind Transfer
When you use a blind transfer, you transfer a call without speaking to the
party to whom you are transferring the call. The call is automatically
transferred as soon as you dial the party’s number.
To perform a blind transfer:
1. During a call, press the Trnsfer soft key.
2. Press the Blind soft key, and then place a call to the party to whom you
want to transfer the call. See Placing Calls on page 3-2.
(If you want to cancel the transfer before the call is placed, and return to
the original call, press the Cancel soft key.)
The call automatically transfers to the party you specified.
Forwarding Calls
The Polycom IP 5000 phone offers two methods of call forwarding:
• Online Call Forwarding
• Phone-based Call Forwarding
Online Call Forwarding
To enable online call forwarding:
1. Log on to your Virtual Office Online dashboard at
http://virtualoffice.8x8.com
2. Select the Settings button, and then select the My Rules tab.
3. Update your Call Forwarding Rules and press Save.
You can return to Virtual Office Online at any time to update your Call
Forwarding Rules.
Note
8x8 recommends using online call forwarding instead of phone-based call
forwarding so that your call forwarding instructions are stored online instead of on
your phone. If you set your call forwarding rules on your phone, they will not be in
effect if your phone is disconnected from an Internet connection.
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