Reboot Your Phone
Your system administrator may ask you to reboot the phone to assist in troubleshooting.
Caution: Before you reboot the phone, contact your system administrator. Rebooting the phone
requires an administrative password. If the phone is malfunctioning, you may be able to
restore normal operation without rebooting it. Additionally, your system administrator may want
to troubleshoot the phone before you reboot it. You don’t need to reboot the phone to update
its configuration.
Procedure
1. Go to Settings > Basic.
2. Select Reboot Phone.
3. Select Yes.
The reboot process begins, and the process ends when the Home screen displays.
Reset the Phone to Factory Defaults
Access the phone reset option without having to enter an administrator password.
After the administrator configures this feature on the phone, you can reset the phone to factory default
settings.
Procedure
» Go to Settings > Basic > Reset to Factory.
Troubleshooting
63
To Previous Page
Loading...
