Polycom 550 User Manual

April 27, 2009 V1
End User express guide
Making a Conference Call
Conference Call (when on a call)
Hit Conference (puts current call on hold)
Enter new number (recipient answers)
Hit Conference (calls joined)
Adding Additional Leg
(Only if another 550/650 participant)
Repeat above steps
Dropping Leg of Conference Call
Hit Split (all legs on hold)
Select desired participant and hit Resume
Advise participant of disconnection
Hit End Call
Resume other leg of call
Transferring a Call
Blind Call Transfer
Hit Transfer
Enter new number
Hit Transfer before recipient answers
Supervised Transfer/Announce call
Hit Transfer
Enter new number, recipient answers
Announce the call
Hit Transfer
Call is transferred to new number
Setting Ring tones
MENU->Settings->Basic->Ring Type
Polycom 550/650 End User Express Guide

Polycom 550 Specifications

General

Protocols	SIP
Speakerphone	Full-duplex
Display	3.7 inch (320 x 160 pixels) backlit graphical LCD
Power over Ethernet	IEEE 802.3af
Audio	Acoustic Clarity Technology
Microphones	Integrated
Connectivity	RJ-9 headset port
Lines	Up to 4
Ethernet	10/100/1000 Mbps

Summary

Making a Conference Call

Initiate Conference Call

Start a conference call by pressing Conference to hold the current call.

Add Participant to Conference

Enter a new number and wait for the recipient to answer.

Join Calls in Conference

Press Conference again to join all active calls together.

Dropping Leg of Conference Call

Split Calls and Hold

Press Split to place all conference legs on hold.

Select and Resume Participant

Choose a specific participant and press Resume.

End Call Leg

Press End Call to disconnect the selected participant.

Resume Other Calls

Resume the other active legs of the conference call.

Transferring a Call

Blind Call Transfer

Transfer a call directly without announcing it first.

Supervised Transfer

Announce a call before transferring it to the recipient.

Setting Ring Tones

Navigate to MENU > Settings > Basic > Ring Type to set ring tones.

Contact Directory Management

Add Contact Manually

Add a new contact via Menu > Features > Contact Directory > Add.

Add Contact from Call Logs

Save a number from call logs to the contact directory.

Phone Restart and Call Log Management

Restart Phone

Reboot the phone using Menu > Setting > Basic > Restart.

Hard Reboot

Perform a hard reboot by disconnecting and reconnecting power and Ethernet.

View Call Logs

Access call logs via Menu > Features > Call Lists.

Clear Call Logs

Delete call log entries via Menu > Features > Call Lists > Select List > Clear.