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Polycom IP 550 User Manual

Polycom IP 550
13 pages
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Polycom IP 550 User Guide
Polycom IP 550 User Guide
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Polycom IP 550 Specifications

General IconGeneral
Lines4
Power over EthernetYes, IEEE 802.3af
ProtocolsSIP, H.323
Ethernet Ports2 x 10/100 Mbps
Audio FeaturesHD Voice
CodecsG.711, G.722, iLBC
Power OptionsPoE, AC adapter
Display320 x 160 pixel grayscale LCD
Weight2.2 lbs

Summary

Introduction and Setup

The Polycom IP550 IP Phone

Overview of the physical Polycom IP550 phone and its components.

Web Portal

Description of the Zayo Managed Services Web Portal for call feature configuration.

Telephony Toolbar

Details on the Telephony Toolbar software for enhanced call management.

Document Format

Explanation of how features are presented and structured within the document.

Feature Functionality

Account Codes - Verified

Process for users to enter verified account codes for outbound call assignment.

Account Codes - Unverified

Process for users to enter unverified account codes for outbound call assignment.

Ad-Hoc Conference Calling

Instructions for initiating three-way conference calls using the phone.

Call Forward Always

How to redirect all incoming calls to another phone number using soft keys or feature codes.

Call Forward Busy

How to redirect calls when the user's line is busy to another destination.

Call Forward No Answer

How to redirect calls that are not answered within a specified number of rings.

Call Park

Method to place a call on hold for pickup at another phone.

Call Park Retrieve

How to pick up a call that was placed on hold using the Call Park feature.

Call Pickup

How to answer a call ringing on another user's line within the same pickup group.

Directed Call Pickup

How to answer a call on another user's line without being in a common pickup group.

Call Return

How to call back the last number that called the user's line.

Call Transfer – Blind

How to transfer incoming calls to another line without consulting the receiving party.

Call Transfer – Consult

How to transfer incoming calls to another line after consulting the receiving party.

Call Transfer – To Voicemail

How to transfer incoming calls directly to a user's voicemail box.

Call Waiting

How to answer a second incoming call while already on an active call.

Cancel Call Waiting Per Call

How to disable call waiting on a per-call basis.

Caller ID Blocking Per Call

How to block caller ID on a call-by-call basis.

Caller ID Delivery Per Call

How to deliver caller ID on a call-by-call basis when blocking is active.

Dialing

Basic instructions for making a call using the phone.

Do Not Disturb

How to set the station as unavailable, redirecting incoming calls.

Hold

How to place an active call on hold and retrieve it using soft keys or the HOLD button.

Last Number Redial

How to redial the last dialed number using a feature code or button.

Push-to-Talk

Functionality providing intercom-like service for direct station-to-station communication.

Speed Dial 100

How to configure and use two-digit codes for quick dialing of frequently used numbers.

Speed Dial 8

How to configure and use single-button dialing for frequently used numbers.

Voicemail

Instructions for accessing and managing voicemail messages from the desk phone or remotely.

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