Polycom IP 7000 User Manual (English)

Other manuals for Polycom IP 7000

Questions and Answers:

A
Andrew GarciaAug 21, 2025
What to do if my Polycom IP 7000 IP Phone display shows “Network Link is Down”?
- C
  Charles MontgomeryAug 21, 2025
  If your Polycom IP Phone displays “Network Link is Down”, it indicates that the network cable might not be properly connected. Here’s what you can do: * Check the cable termination at the switch or hub. * Ensure the switch or hub is operational by checking for flashing link/status lights. * Verify if the LAN port is active by pressing the Menu key, then navigate to Status > Network > Ethernet, and check the LAN port status. * Reboot the phone to attempt re-registration with the call server.
C
Chelsea MartinezAug 23, 2025
Why is there no dial tone on my Polycom IP 7000 IP Phone?
- D
  Denise WhiteAug 23, 2025
  If there is no dial tone on your Polycom IP Phone, it's likely that power is not correctly applied to the phone. To resolve this: * Check that the display is illuminated. * Ensure the network cable is properly inserted on the underside of the phone. Try unplugging and re-inserting the cable.
S
sarah05Aug 25, 2025
What to do if the dial pad does not work on my Polycom IP 7000?
- M
  mrogersAug 25, 2025
  If the dial pad on your Polycom IP Phone does not respond, try the following: * Check for a response from other feature keys or from the dial pad. * Place a call to the phone from a known working telephone to check for display updates. * Verify if the LAN port is active by pressing the Menu key, then select Status > Network > Ethernet, and check the LAN port status. * Check the termination at the switch or hub end of the network LAN cable and ensure that the switch/hub port is operational.
W
Wendy ClarkAug 27, 2025
Why is there no display on my Polycom IP 7000 or the display is incorrect?
- J
  Jordan JonesAug 27, 2025
  If there is no display, the display is incorrect, or the display has bad contrast on your Polycom IP Phone, it's likely due to power not being correctly applied to the phone. Verify that power is correctly applied to the phone by checking that the display is illuminated and ensuring the network cable is properly inserted on the underside of the phone. If your phone uses Power over Ethernet (PoE), have your system administrator check that the switch is supplying power to the phone.
J
Jimmy CarneyAug 28, 2025
How to fix a Polycom IP 7000 IP Phone with no audible sound from the speaker?
- G
  Gregory MarksAug 28, 2025
  If there is no audible sound from the speaker on your Polycom IP Phone, the speaker volume might be low. During a call, press the volume keys to adjust the volume.
M
Michael PinedaAug 29, 2025
What to do if there is no response when I press a feature key on my Polycom IP 7000?
- L
  Lynn CarrilloAug 29, 2025
  If there is no response when you press a feature key on your Polycom IP Phone, the phone may not be in an active state. Try the following: * Press the keys more slowly. * Call the phone to confirm that inbound call display and ringing is normal, then try pressing feature keys within the call. * Confirm the line is actively registered to the call server by pressing the Menu key, then select Status > Lines > Line Information, and verify that your phone line is registered. * Reboot the phone to attempt re-registration with the call server.
D
Daniel NortonAug 31, 2025
Why is there no audible ring tone on my Polycom IP 7000?
- G
  ggarciaAug 31, 2025
  If there is no audible ring tone on your Polycom IP Phone, the ringer volume might be low, or the Ring Type might be set to Silent Ring. To fix this: * Adjust the ringer volume by pressing either of the volume keys when the phone is in the idle state. * Check that the Ring Type is not set to Silent Ring.
T
Timothy LamSep 1, 2025
What does a “hollow” phone icon on my Polycom IP 7000 IP Phone mean?
- H
  Heather MasonSep 2, 2025
  A “hollow” phone icon displayed at the top of the screen of your Polycom IP Phone indicates that the phone is not registered to a server. Ask your system administrator to register the phone to a server.
C
Cole Anderson IISep 3, 2025
How to fix flickering display on Polycom IP 7000 IP Phone?
- M
  Mrs. Katherine Pace DDSSep 3, 2025
  If the display on your Polycom IP Phone is flickering, it might be due to certain types of older fluorescent lighting. Try moving the phone away from the lights or replacing the lights.
J
John LambSep 5, 2025
What does “General configuration error Unsupported configuration Undo last configuration change” mean on my Polycom IP 7000 IP Phone?
- L
  Leah JohnsonSep 5, 2025
  When your Polycom IP Phone's display shows “General configuration error Unsupported configuration Undo last configuration change,” it means the phone installation configuration is not supported. Verify that you have installed the phone and any components correctly. Check that no more than two microphones are installed.

Polycom IP 7000 Specifications

General

Display Type	Graphical LCD
Display Resolution	320 x 240 pixels
Audio Features	HD Voice, Acoustic Clarity Technology
Network Protocols	SIP, H.323
Expansion Microphone Support	Yes
Speakerphone	Full-duplex
Bluetooth	No
Wi-Fi	No
Power over Ethernet (PoE)	Yes
Audio Codecs	G.711, G.722, iLBC
USB Ports	1
Ethernet Ports	2 (10/100/1000 Mbps)