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Polycom IP 331 User Manual

Polycom IP 331
31 pages
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Polycom IP 331
User Guide

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Polycom IP 331 Specifications

General IconGeneral
Line Keys2
Protocol SupportSIP
Ethernet Ports2 x 10/100 Mbps
Power over Ethernet (PoE)Yes (IEEE 802.3af)
Headset PortRJ-9
PowerPoE or optional power adapter
Display102 x 33 pixel graphical LCD

Summary

Basic telephony features

How to place a call

Step-by-step guide to initiate a phone call using handset or speaker.

How to answer a call

Instructions for accepting incoming calls via handset or speakerphone.

How to end a call

Methods to terminate an active call using softkeys or replacing the handset.

How to transfer a call

Explains the two methods for transferring calls: blind and attended transfer.

How to do a warm attended transfer

Detailed steps for performing a warm or attended call transfer.

How to do a blind transfer

Detailed steps for performing a blind call transfer without speaking to the recipient.

Advanced telephony features

How to make conference calls

Guide to initiating and managing 3-party conference calls.

How to handle a second incoming call

Process for handling a second incoming call while already on an active call.

Voicemail & Call history

How to listen to your voicemail

Procedure to access and listen to voicemail messages.

Contact management

Reboot phone

How to reboot your phone

Various methods to restart the phone, including cable unplug/plug and button combinations.

Phone reset

Factory reset phone

Procedure to perform a factory reset, formatting the phone's filesystem.

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