Troubleshooting Your Phone
5 - 3
Power and Startup
Symptom Problem Corrective Action
The display shows “Network Link
is Down”
The network cable is not properly
connected.
Verify that the network cable is properly
connected:
• Check the cable termination at the
switch or hub (furthest end of the
cable from the phone).
• Check that the switch or hub is
operational (flashing link/status
lights).
• Press the Menu key, and then select
Status > Network > Ethernet. From
the Ethernet screen, scroll to
LAN port and verify that it is Active.
• Restart the phone to attempt
re-registration with the call server.
(See Restarting the Phone on page
4-16.)
• Contact your system administrator.
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