Polycom IP 7000 User Manual

5 - 1
5
Troubleshooting Your Phone
This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use the SoundStation IP 7000
conference phone. The tables in this chapter list possible trouble symptoms,
the likely causes of these problems, and recommended corrective actions to
take. Problems are grouped as follows:
• Installation Configuration on page 5-2
• Power and Startup on page 5-3
• Controls on page 5-4
• Access to Screens and Systems on page 5-5
• Calling on page 5-6
• Displays on page 5-7
• Audio on page 5-7
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see Testing Phone Hardware on page 5-7.
If you require more information or assistance, contact your system
administrator.
www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846

Polycom IP 7000 Specifications

General

Display Type	Graphical LCD
Display Resolution	320 x 240 pixels
Audio Features	HD Voice, Acoustic Clarity Technology
Network Protocols	SIP, H.323
Expansion Microphone Support	Yes
Speakerphone	Full-duplex
Bluetooth	No
Wi-Fi	No
Power over Ethernet (PoE)	Yes
Audio Codecs	G.711, G.722, iLBC
USB Ports	1
Ethernet Ports	2 (10/100/1000 Mbps)