Polycom IP 550 User Guide
Zayo Managed Services IP 550 User Guide Page 13 of 13
Speed Dial 8
Allow a user to hit only one button to complete a call.
Using the Feature
Configure
1. GO OFF HOOK.
2. Press *74. You will hear a stuttered dial tone then a normal dial tone.
3. Using the KEYPAD Enter the Speed Dial 8 Code 2-9 plus the NUMBER you want to associate with it
and then press the # key.
4. The IVR will notify you whether or not the programming was successful.
Use
1. GO OFF HOOK
2. Press the Speed Dial 8 Code 2-9 using the KEYPAD.
Voicemail
Allow a user to hear messages left in their voicemail box.
Using the Feature
From your desk phone
†
1. Press the MESSAGES Feature Key.
2. At the voice prompt, enter your PASSWORD.
3. To navigate, follow the IVR choices.
†
Depending on how your phone is configured, pressing the Messages button will immediately connect you to the voice message
portal, or may first display a summary on the phone’s screen indicating the number of normal and urgent voicemails waiting.
From Outside the Office:
1. Dial your phone NUMBER.
2. When the voice mail system answers, press the * key.
3. Enter your phone’s EXTENSION.
4. Enter your PASSWORD.
5. To navigate, follow the IVR choices.
Menu
Key
Save #
Delete 7
Replay Message / Skip Envelope 2
Fast Forward 3
Rewind 4
Play Message Envelope 5
Call Back Sender 8
Go to Menu 2 9
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