Polycom SoundPoint IP 321 User Manual

Polycom SoundPoint/SoundStation/VVX IP
Series
Manual Reconfiguration Procedure
BroadSoft BroadCloud PBX 07/19/2017
For North America
NEWER DEVICES - https://plcm.sipflash.com
For Europe
All DEVICES - https://polycom.broadcloud.eu
For Australia
All DEVICES - https://polycom.broadcloud.com.au
For FED
All DEVICES - https://polycom.broadcloudgov.us
If you are having trouble flashing your device with these URLs, please contact your technical support team
for assistance.
Notes:
●
Use the * key to enter periods (requires a single key press in any key mode)
●
Use the # key to enter forward slashes (requires three consecutive key presses in either lowercase or uppercase
key modes)
17. Press Select
18. Press Exit repeatedly until the device is returned to the Advanced menu
19. Select “3. Restart Phone…”
20. Press “Yes” to begin the reboot sequence
Once the boot process has completed, the device will be provisioned for use in the BroadSoft BroadCloud PBX network. If the
station assignment process was properly completed prior to the reboot, the device will boot into a station specific
assigned/usable state. If not, the device will boot into a default unassigned/unusable state, and will remain in this state until
the site administrator has completed the station assignment process. If this occurs, contact your site administrator and
request that station assignment be completed for the device in question.
WARNING: THIS PROCEDURE DESCRIBES HOW TO MANUALLY RECONFIGURE A POLYCOM VVX IP DEVICE TO WORK ON THE
BROADSOFT BROADCLOUD PBX NETWORK. ONCE THIS PROCEDURE HAS BEEN COMPLETED, ANY PRIOR CONFIGURATION
SETTINGS ON THE DEVICE WILL BE OVERRIDDEN, INCLUDING THE ADMINISTRATOR PASSWORD, AND THE DEVICE WILL ONLY
BE USABLE ON THE BROADSOFT BROADCLOUD PBX NETWORK. THE DEVICE MUST BE RETURNED TO THE POLYCOM FACTORY
DEFAULT CONFIGURATION BEFORE IT CAN BE USED ON ANY NETWORK OTHER THAN BROADSOFT BROADCLOUD PBX.
Reset the phone to Factory Defaults before continuing.
For VVX Series Models: 101/201
1. Press the Menu button
2. Select “Settings…”
3. Select “2. Advanced…”
4. At the password prompt, enter key in 456 then press the Enter soft key
Note:

Polycom SoundPoint IP 321 Specifications