12.
 
headset
 
13.
  microphone mute 
14.
 
feature keys
 
15.
  navigation cluster
 
16.
 
message indicator
 
17.
  graphic display
 
  Telephone Quick Reference Card 
 
 
   
SoundPoint® IP 
650/670
 
Call Transfer
 
1: 
During  a call, press
  TRANSFER
 or
 the 
Transfe
r
 
soft key 
 
[the active call is placed on hold].
 
2: 
If a blind transfer is required, press the
 Blind
 
soft key.
 
3: Call the number to which you want to transfer 
the call or access the
 number from a call list, 
and press the 
Dial
 soft key.
 
4: 
After the ring-
back sound is heard, or after the 
party answers, press
 
TRANSFER
 to complete the 
transfer.
 
VoiceMail
 
Message Waiting Indicator LED & individual line 
LED indicators on the phone will fl
ash. A stutter 
dial tone will replace the normal dial tone to 
indicate that message(s) are waiting at the 
message center.
 
listen to voice messages:
 
1: Press
 
MESSAGES
 
 to access voice messaging
 
2: Follow voice prompts to listen to messages.
 
3
-
Way Conference Calls
 
creating a three
-
way conference call:
 
1: Call the first party.
 
2: Press
 
CONFERENCE
 
or the 
Confrnc
 soft key 
to c
reate a
 
new call (the active call is placed 
on hold).
 
3: Call the second party.
 
4: When the second party answers, 
press 
CONFERENCE
 
or the 
Confrnc
 soft key again to 
join all parties in
 
the conference.
 
5: When a confer
ence has been established, 
press 
the 
Spl
it
 soft key to split the conference 
into two
 
calls on hold.
 
 
Dis
play Control Keys
 
!
1: speed dial
 
2: received 
calls*
 
3: missed calls*
 
4: placed calls*
 
 
!
!
*scroll through 
call lists and 
use
 
the Dial 
soft key
 to 
quickly dial
 
any 
of the!
numbers
 
Copyright ©2010 Polycom, Inc. Polycom®, SoundPoint®, SoundStation® and the Polycom logo are registered trademarks of Polycom, Inc. 
Main Menu
 
1 
-
 New Messages
 
2 
-
 Change Folders (i.e. old messages, saved messages)
 
3 
-
 Advanced Options (operates on current message):
 
1 
Reply to Voicemail (only available when leaving or
 receiving messages on internal 
extensions)
 
3  Hear Message Envelope (date/time, caller id of message)
 
*  Return to the Main Menu
 
0 
-
 Mailbox Options:
 
1  Record Unavailable Message
 
2  Record Busy Message
 
3 
 Record Your Name
 
*  Return to the Main Menu
 
The following options are only available when actually listening to your messages:
 
4 
-
 Previous Message
 
5 
-
 Repeat the Current Message
 
6 
-
 Next Message
 
7 
-
 Delete/Undelete the Current Message
 
8 
-
 Forward Message
 to another User
 
9 
-
 Save to another Folder
 
Press * at any Time for Help
 
Press # to Exit
 
 
 
Welcome to your new 
Digium 
Switchvox 
and Polycom 
phone system. This guide will help you become 
familiar with using your new phone and phone system. These instructions assume you are using a 
Polycom IP 
450
 telephone. If
 you’re using a different 
Polycom 
phone, the instructions should be similar, 
or ask your system administrator for help.
 
There are online tools that can make things even easier. Ask your system administrator for the URL to 
access your extension’s web interf
ace. It should be something like 
http://192.168.0.7/
 
 
 
Getting Started
 
Start by logging in to your Voicemail and recording your mailbox greeting. To do this, press the 
“Messages” button on your phone, log in with your password followed by the pound key whe
n 
prompted,
 
then press “0” for advanced options, and then press “1” to record your Unavailable Message.
 
 
 
Making and Receiving Calls
 
•
 
Answer incoming calls with ha
ndset or headset (press the 
speaker button for speakerphone)
 
•
 
To place a call dial 9 + 7
-
digit 
local number, or 11
-
digit long distance number. If the call does not 
dial automatically, press Send to place the call.
 
8.
 
volume keys
 
9.
 
dial pad
 
10.
 
hands-free mic
 
11.
 
 
!
5.
 
 
6.
 
hold
 
7.
 
soft keys
feature keys
1.
 
line indicators
 
2.
 
 
3.
 
hookswitch 
4.
 
speaker
 
!
1
2
7
9
6
13
5
14
11
8
17
16
10
3
4
15
12
speakerphone
line/speed dial keys