Rev. 8/05
www.polycom.com
Polycom Headquarters: 4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only.
For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.6100
Polycom EMEA: 270 Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)1753 723010
Polycom Asia Pacific: Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong, (T) +852.2861.3113, (F)+852.2866.8028
Can I use my SoundStation2W EX Microphones with other Polycom
conference phone EX microphones and vice versa?
No. The SoundStation2W extension microphones are designed specifically for
low power consumption for the SoundStation2W EX and will not work with
any other Polycom voice product.
What kind of Caller ID does SoundStation2W have? Will it work with
my PBX?
SoundStation2W supports a variety of Caller ID standards allowing this
feature to be used worldwide. The standards supported include Bellcore
Standard Type 1, ETSI, DTMF, and BT. Caller ID may require activation by your
local telephone company for a small monthly service fee.
Due to the diversity of Caller ID standards, some features may not be avail-
able in all areas. In addition, the quality of the telephone line connection may
affect Caller ID functionality.
Some PBXs use proprietary Caller ID protocols, so only the telephones
manufactured by the PBX manufacturer are able to decipher these proprietary
signaling schemes. Therefore, the Caller ID feature on SoundStation2W may
not work in all PBX environments.
Is a remote control available with SoundStation2W?
No, SoundStation2W does not have a remote control available. However, by
virtue of being wireless it is easy for the user to move the phone closer to
dial and then reposition in the center of the table during the call.
Does SoundStation2W have independent auxiliary connections for external
audio and inputs and outputs?
The SoundStation2W does have AUX out capability. The RCA port is on the
Base Station. The Aux Out function is activated through the console user
interface to ensure intentional recording. The SoundStation2W does not sup-
port Aux In capability.
Does Polycom sell auxiliary audio input and output accessories to the
SoundStation2W system?
No, Polycom does not sell any Aux out accessories for the SoundStation2W.
Can I buy a speaker system myself to use with SoundStation2W? Can I route
it through my PA system?
SoundStation2W can be configured for a variety of audio output devices,
and if a device falls within the settings specifications highlighted in the
SoundStation2W Users Guide, theoretically the device(s) will work satisfacto-
rily. However, Polycom is not responsible for poor 3rd party product perform-
ance, and attaching certain 3rd party devices to SoundStation2W may hinder
full duplex performance on the system.
Can the SoundStation2W be connected into a Vortex
®
system?
No, the SoundStation2W cannot be connected to the Vortex system. We
recommend the SoundStation VTX 1000 for integrated solutions with the
Vortex product line.
Are software updates Free?
Software “Updates” are free, but there will be a fee for Software
“Upgrades”. A software update fixes a specific “bug” and does not add new
features. A software upgrade is defined as “a post-sale software addition
that adds features, increases functionality, or facilitates an increase in func-
tionality”. If you are under a Polycom Premier Service agreement, you are
entitled to software upgrades for free and will be automatically notified of
Software updates and upgrades as they are available. To ensure automatic
notification, please register at http://www
.polycom.com/resource_cen-
ter/1,1454,pw-2527,00.html.
To stay current with Polycom product news, in general, please sign
up to receive free e-mail notifications at
http://olm.polycom.com/Apps/DCS/mcp?q=STKqjTFCGuo3w
. (You may also
choose to receive produce eNews from the product registration screen)
NOTE: “Software Upgradeability” is not a lifetime subscription to free
software and upgrades
© 2005 Polycom,Inc. All rights reserved.
Polycom, the Polycom logo design, Vortex and SoundStation are registered trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective companies. Specifications are subject to change without notice.
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