REJECTING AN INCOMING CALL
Press the “Reject” soft key to immediately send the caller to voicemail.
Note: Caller will continue to hear ringing after pressing "Reject" if you have 
multiple devices assigned to your User.
IGNORING AN INCOMING CALL
Press the "More" soft key followed by the "Ignore" soft key to send the 
caller to voicemail. 
Note: The caller will continue to hear ringing for the specified amount of time, 
defined in the phone’s “No Answer Forwarding” setting.
ENDING A CALL
On a Handset:
• Press the “EndCall” soft key.
On a Headset:
HOLD 
Placing a Call On Hold:
• While on a call, press the “Hold”  button.
Retrieving Calls On Hold:
• Press the “Resume” soft key.
• Press the "Headset"  button.
On Speakerphone:
• Press the “Speakerphone”  button.
MUTE
1. To mute the microphone on an active call, press the “Mute”  button.
2. To un-mute the microphone, press the “Mute”  button again.