*98
Call Pickup
Allows Users that are a member of a Call Pickup Group to pick up calls
ringing for other Users belonging to the same Call Pickup Group. The
Call Pickup Group is created by a Company or Site Administrator and
may or may not contain all Users belonging to the Site.
When Users dial the Call Pickup FAC, the longest ringing phone in the
Call Pickup Group is answered.
*69
Call Return
Allows Users to return a call to the phone number of the last call
answered. Users will be allowed to return calls only to call types
allowed in the Outgoing Calling Plan.
*55
Direct Voice Mail Transfer
Allows Users to transfer a held call directly to a User’s voice mail, if the
destination User is on the same Site. The Voice Messaging feature must
be assigned and configured on the User’s Site.
*33
Directed Call Pickup with Barge-In
Allows Users to ‘Barge In’ on calls to or from another User in the same
group, by entering the assigned FAC followed by the extension of the
User whose call is to be ‘Barged-In’ on.
Barge-In is successful only when the destination User has only a single
call, (that is, no calls on hold or call waiting). When a User ‘barges in’ on
an answered call, the call becomes a three-way call and the User who
‘barged in’ becomes the controller of the three- way call.
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