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Portalp SW19 - Troubleshooting

Portalp SW19
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INSTALLATION GUIDE
TROUBLESHOOTING
Door will not open
§
Check On-Off switch for proper position.
§
Check LED status for LD 5, 6, and 7. If any of these LED’s
are OFF, the door will not open. They require a normally
closed circuit.
§
Launch a new setup see page 26.
§
Check status of emergency input 12.
§
Door has traveled closed past the 0
O
position.
Door will not close
§
Check status of LEDs” LD2, 3, 4, 8 on the I/O board.
§
If any of the LED’s are ON, check the associated input.
Door will not reach its fully open or closed position
§
Check the mechanical stops on the operator for proper
adjustment.
Slow flashing red LED (LD2) at the Adjustment Control Board
§
Indicates a possible fault in the control.
o Check LED status for the other inputs. This will
identify if any inputs are currently active.
§
Indicates a potential faulty setup.
o Loose or incorrect motor connection.
o Possible loose chain tensioner - refer to Appendix
for chain tensioner adjustment procedures.
o
Launch a new setup. If problem repeats and there
are no other discrepancies noted, replace the
operator/control sub-assembly.
Door closes too fast at last 5 to 10 degrees of closing
Ensure dip switch 8 is OFF.
Ensure there is no binding of the door as it is closing
through the last few degrees of closing. If binding exists
(from a tight bottom sweep, for example), correct the
condition and then re-launch a new setup.
Door will not open
Check On-Off switch for proper position.
Check LED status for LD 5, 6, and 7. If any of these LED’s
are OFF, the door will not open. They require a normally
closed circuit.
Launch a new setup see page 26.
Check status of emergency input 12.
Door has traveled closed past the 0
O
position.
WWW.PORTALP.COM | 30
Automatic Doors & Building Access Control
SW10 (Full Power) & SW19 (Low Energy)

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