Porter-Cable PCC792 - Troubleshooting

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- Unit will not start.
- Tool doesn’t actuate.
(Headlights on, motor does
not run)
- Tool doesn’t actuate.
(Headlights flash)
- Tool doesn’t actuate.
(Headlights flash
continuously)
- Tool doesn’t actuate.
(Headlights on, motor
runs)
- Tool doesn’t actuate
(Headlights on, motor runs,
driver blade stuck down)
- Tool operates, but does
not drive the fastener fully.
- Tool operates, but no
fastener driven.
- Jammed fastener.
- Battery pack will not
charge.
- Unit shuts off abruptly.
- Battery pack not installed properly.
- Battery pack not charged.
- Trigger lock-off is engaged.
- Motor stops running after 2
seconds.
- Low battery charge or damaged
battery.
- Jammed fastener / tool stalled.
- Jammed mechanism.
- Jammed fastener / tool stalled.
- Low battery charge or damaged
battery.
- Depth adjustment set too
shallow.
- Tool not firmly applied to
workpiece.
- Material and fastener length too
rigorous an application.
- No fasteners in magazine.
- Wrong size or angle fasteners.
- Debris in contact trip or
magazine.
- Jammed fastener.
- Wrong size or angle fasteners.
- Material and fastener length too
rigorous an application.
- Low battery charge or damaged
battery.
- Debris in nose piece or magazine.
- Battery pack not inserted into
charger.
- Charger not plugged in.
- Surrounding air temperature too
hot or too cold.
- Battery pack has reached its
maximum thermal limit.
- Out of charge. ( To maximize
the life of the battery pack it is
designed to shutoff abruptly when
the charge is depleted.)
- Check battery pack installation.
- Check battery pack charging
requirements.
- Disengage trigger lock-off.
- Normal operation; release trigger
or contact trip and re-depress.
- Charge or replace battery.
- Remove the battery, rotate the stall
release lever. Clear the jammed
fastener, and reinsert battery pack.
- See authorized service center.
- Remove the battery, rotate the stall
release lever. Clear the jammed
fastener, and reinsert battery pack.
- See authorized service center.
- Charge or replace battery.
- Rotate depth adjustment wheel to
a deeper setting.
- Read instruction manual.
- Choose appropriate material or
fastener length.
- Load fasteners into magazine.
- Use only recommended
fasteners.
- Remove debris.
- Read “Clearing a Jammed Nail”.
- Use only recommended
fasteners.
- Charge or replace battery.
- Remove debris.
- Insert battery pack into charger
until LED lights.
- Plug charger into a working
outlet. Refer to “Important
Charging Notes” for more details.
- Move charger and battery pack
to a surrounding air temperature
of above 40 degrees F (4,5°C) or
below 105 degrees F (+40,5°C)
- Allow battery pack to cool down.
- Place on charger and allow to
charge.
TROUBLESHOOTING
Problem Possible Cause Possible Solution
For assistance with your product, visit our website at www.portercable.com for a list of
service centers, or call the PORTER-CABLE Customer Care Center at (888) 848-5175.