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WARNING! Only perform the steps described within these
instructions!
All further inspection, maintenance and repair work must be
performed by an authorised service centre or a similarly qualified
specialist, if you cannot solve the problem yourself!
Problem Possible cause Solution
Product
does not
start
1. Not connected to
power supply
2. Power
connection is loose
3. Other electrical
defect to the
product
1. Connect to power
supply
2. Connect the power
supply and securely
3. Check by a
specialist electrician
Product
does not
reach full
power
1. Extension cord
not suitable for
operation with this
product
2. Power source
(e.g. generator) has
too low voltage
3. Machines internal
wiring damaged
1. Use a proper
extension cord
2. Connect to
another power
source
3. Contact the
customer helpline
Machine
not cutting
1. Height of cut too
low
2. Blades gap is too
big
1. Increase height of
cut (see ‘Adjusting
the cutting height’)
2. Blades require
adjustment (See
Adjusting the blade
clearance)
Machine
leaves a
ragged
finish
1. Cutting blades
blunt
Blades require
adjustment (see
‘Adjusting the blade
clearance’)
Cutting
blades not
rotating
1. Cutting blades
obstructed
2. Belt is slipping or
is damaged
1. Clear obstruction
2. Contact customer
helpline
Troubleshooting
General Troubleshooting