27
2)
Print
If printer doesn’t work or stop working when printing, please check according to the form
below.
Inspection Solutions
Is USB cord connected or not?
Make sure the USB cord is connected with computer and
printer well.
Is the ONLINE light on or not? If not, press the key [ONLINE].
Is the PAPER OUT light on or not? If yes, please load paper.
Does printer beep continuously? Stir the release lever to the initial position.
Is there a paper jam?
Power off and clear the paper, make sure the edge of
feeding paper is smooth.
Does the ribbon cartridge prevent the
printhead from moving?
Power off and take the ribbon cartridge out, make the
ribbon straight or replace it.
Does printer work with application
software well?
Make sure the installation of software is correct. Reinstall it
if necessary.
Can printer conduct self-checking?
Power off and reset the printer to conduct self-checking
function. Please contact with the dealer if not.
If print fuzzy or irregularly, please check according to the form below.
Inspection Solutions
Is the ribbon cartridge installed well? Reinstall it if necessary.
Is the ribbon cartridge damaged? Replace it if necessary.
Adjust lever position is correct? Stir the lever to the lower position.
If there is missing points, please check according to the form below.
Inspection Solutions
Are the missing points irregular?
Power off and take out the ribbon cartridge, turn the
knob to make it tight.
Do the missing points appear on the
same line?
This printhead is damaged, please change a new one or
replace the pins.
If the long string of the printing form is out of alignment, please check according to the form
To Next Page
Loading...