TABLE OF CONTENTS
ii
SECTION 5 – OPERATOR MAINTENANCE ........................................................................................41
INK TANK STORAGE AND HANDLING .........................................................................................................41
REPLACING THE INK TANKS .......................................................................................................................41
PRINTHEAD CARTRIDGE STORAGE AND HANDLING ...................................................................................43
CLEANING THE PRINTHEAD CARTRIDGE ....................................................................................................43
From the Toolbox: .................................................................................................................................43
Using the Clean Printhead Button: .......................................................................................................44
Manual Printhead Cleaning: .................................................................................................................44
CLEANING THE LIP OF THE PRINTHEAD CAP...............................................................................................45
CLEANING/REPLACING SERVICE STATION ITEMS .......................................................................................46
Removing the Service Station ................................................................................................................46
Cleaning the Service Station ..................................................................................................................48
Removing the Wiper Motor Assembly ....................................................................................................49
Cleaning the Wiper Motor Assembly .....................................................................................................49
Installing the Service Station .................................................................................................................50
Still Experiencing Print Quality Issues? ................................................................................................53
REPLACING THE PRINTHEAD CARTRIDGE ...................................................................................................54
CLEARING MEDIA JAMS .............................................................................................................................55
INSPECTING/REPLACING THE WASTE INK TRAY .........................................................................................56
REPLACING THE SHEET SEPARATORS .........................................................................................................57
CLEANING THE PRINTER BODY ..................................................................................................................58
CLEANING THE FEED ROLLERS AND FORWARDING ROLLERS .....................................................................58
CLEANING THE ENCODER WHEEL ..............................................................................................................58
CLEANING THE FEED SENSOR .....................................................................................................................59
CLEANING OTHER ITEMS INSIDE THE PRINT ENGINE ..................................................................................60
Media (Paperpath) Sensors ...................................................................................................................60
Grit Rollers (Media Transport Rollers) .................................................................................................60
Printing Platen ......................................................................................................................................60
SECTION 6 – TROUBLESHOOTING GUIDE .......................................................................................61
PRINT QUALITY ISSUES: .............................................................................................................................61
Examples of Print Quality Issues (including possible causes and solutions) ........................................62
THE PRINTHEAD CARTRIDGE .....................................................................................................................65
THE PRINTER ..............................................................................................................................................67
Dots or Lines Printed on Media ............................................................................................................67
Power Problems ....................................................................................................................................67
Service Station Problems .......................................................................................................................68
Interface Communication Problems ......................................................................................................69
Feeding Problems ..................................................................................................................................70
ERROR’S AND WARNINGS ..........................................................................................................................71
Printer Alert Window Messages ............................................................................................................71
Toolbox System Status Messages ...........................................................................................................72
To Next Page
Loading...