Pro-Form 965 CT User Manual

Pro-Form 965 CT

36 pages

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Serial Number

Decal

Model No. PFTL69619.0

Serial No.

Write the serial number in the space

above for reference.

CAUTION

Read all precautions and

instructions in this manual before

using this equipment. Save this

manual for future reference.

USER’S MANUAL

proform.com

ACTIVATE YOUR

WARRANTY

To register your product and

activate your warranty today, go

to my.proform.com.

CUSTOMER CARE

For service at any time, go to

proformservice.com.

Or call 1-866-362-4490

Mon.–Fri. 6 a.m.–6 p.m. MT

Sat. 8 a.m.–12 p.m. MT

Please do not contact the store.

Table of Contents

Questions and Answers:

K
Karen ArellanoJul 29, 2025
How to fix Pro-Form Treadmill if the power does not turn on?
- S
  Sabrina HaynesJul 29, 2025
  If your Pro-Form Treadmill's power isn't turning on, ensure the power cord is connected to a surge suppressor, which is then plugged into a grounded outlet. If you're using an AFCI-equipped outlet and the circuit breaker trips repeatedly, consider purchasing an arc filter. Also, verify that the key is properly inserted into the console. If the switch has tripped, wait five minutes before resetting it. Finally, if you haven't activated the console, refer to assembly step 18.
M
marie54Aug 4, 2025
What to do if Pro-Form Treadmill walking belt is off-center?
- G
  gordonashleyAug 5, 2025
  If the walking belt on your Pro-Form Treadmill is off-center, use the hex key to adjust the left idler roller screw. Turn it clockwise if the belt has shifted left, or counterclockwise if it's shifted right, doing so by 1/2 of a turn. If the belt is overtightened, turn both idler roller screws counterclockwise 1/4 of a turn, being cautious not to overtighten it. After adjustments, plug in the power cord, insert the key, and walk on the treadmill for a few minutes to see if the belt centers itself; repeat if necessary.
G
Gregory JohnsonAug 10, 2025
What to do if Pro-Form Treadmill incline does not change correctly?
- C
  Christine LawsonAug 10, 2025
  To fix the incline on your Pro-Form Treadmill, hold down the Stop button, insert the key into the console, and then release the Stop button. If this doesn't work, press the Stop button, then press either the Incline increase or decrease button. The treadmill should rise to its maximum incline and then return to the minimum, recalibrating the incline system. If it doesn’t start calibrating, press the Stop button again, and then press the Incline increase or decrease button again.
K
Kenneth MccoyAug 16, 2025
How to turn off demo mode on Pro-Form Treadmill?
- J
  Joshua Nelson IIIAug 16, 2025
  To resolve this issue on your Pro-Form Treadmill, turn off the demo mode by holding down the Stop button for a few seconds.
G
Gene VelazquezAug 23, 2025
How to fix Pro-Form Treadmill tablet holder?
- T
  Todd ClarkAug 23, 2025
  To fix a Pro-Form Treadmill tablet holder that won't stay in place, rotate the tablet holder until it faces backward. Then, slightly tighten the indicated screw until the tablet holder stays in the desired position.

Pro-Form 965 CT Specifications

General

Brand	Pro-Form
Model	965 CT
Category	Treadmill
Language	English

Summary

Activate Your Warranty

Customer Care

Warning Decal Placement

Important Precautions

Extended Service Plans

Preventive Maintenance Service Plans

Details on annual maintenance and repair coverage.

Standard Service Plans

Details on basic repair coverage for parts and labor.

Before You Begin

Part Identification Chart

Assembly

How to Use the Treadmill

How to Connect the Power Cord

Instructions for connecting the treadmill power cord safely.

Use a Surge Suppressor

Importance of using a surge suppressor to protect equipment.

Console Diagram

Features of the Console

Overview of console features and functionalities.

How to Turn On the Power

How to Use the Manual Mode

How to Use an Onboard Workout

How to Connect Your Tablet to the Console

Optional Chest Heart Rate Monitor

How to Connect Your Heart Rate Monitor to the Console

The Settings Mode

How to Use the Sound System

How to Use the Tablet Holder

FCC Information

How to Fold and Move the Treadmill

How to Fold the Treadmill

Steps for folding the treadmill for storage.

How to Move the Treadmill

Instructions for safely moving the folded treadmill.

How to Lower the Treadmill for Use

Steps to unfold and prepare the treadmill for use.

Maintenance and Troubleshooting

Maintenance

Routine cleaning and care for the treadmill.

Troubleshooting

Solutions for common treadmill operational problems.

Exercise Guidelines

Exercise Intensity

Guidance on setting proper exercise intensity levels.

Workout Guidelines

Recommendations for warming up, training, and cooling down.

Exercise Frequency

Advice on how often to exercise for best results.

Part List

Exploded Drawing A

Exploded Drawing B

Exploded Drawing C

Exploded Drawing D

Ordering Replacement Parts

Limited Warranty

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