10. Errormessagesandrectication
Error message on LCD display / status LEDs H4 and H6
Fault / error message Cause Rectication
System does not respond – No voltage supply. – Check the voltage supply to the door operator and
the control.
Door travels to the CLOSED end position when
the OPEN button is pressed
Door travels to the OPEN end position when
the CLOSE button is pressed
– Rotatingeldisconnectedwrongly. – Checktherotatingeldandsetdirectiontoclock-
wise, if necessary.
STOP CIRCUIT / H6 (amber) off – The safety circuit is interrupted.
X3 / 1+2 Control safety circuit
EMERGENCY STOP, slack rope
switch
X6 / 1+2 ON / OFF internal
X11 / 4+8 Safety circuit of door operator AWG
X14 / 8+4 Interface RS485
X2 / B1+B2 Safety circuit of door operator MEC
X3 / 3+4 External stop button
X7 / 1+2 Internal stop button
– Check safety circuit, localise interruption and rectify
problem.
ERROR END POS. – The door has travelled beyond the programmed
end position area.
– The end positions have not yet been
programmed.
– Move the door back into the programmed area.
– First, programme the end positions.
ERROR RUNTIME
– The programmed running time has been
exceeded.
– Check the path of the door and the running time.
– Re-programme the running time, if necessary.
ERROR SKS / H4 (green) off – Closing edge safety device faulty (X4 / 5-8). – Check the closing edge safety device and the spiral
cable.
– Closing edge safety device activated. – If necessary, remove obstruction from door area.
ERROR SKS CHECK – Testing of attached airwave bar was
unsuccessful.
– Check the PS pressure switch, spiral cable and rubber
prole.
– Check the PS POINT setting.
– Testofradiotransmissionsystems1–4failed. – Check the radio transmission system.
– Check whether the right relay MOD was selected for
the transmission system.
Ô “F. Functionsforexternalaccessories“onpage25
ERROR DIRECTION – Therotatingeldpresentisnotaclockwise
rotatingeld.
– Checktherotatingeldandchangethedirection,if
necessary.
Ô “6.4 Checking the direction of rotation/direction of
travel“
ERROR RS485-AWG – Signal transmission between absolute value
encoder and control interrupted and/or broken
down.
– Check the cable and socket connections and replace,
if necessary.
AWG -- STATUS – The absolute value encoder is faulty. – Check absolute value encoder and replace, if
necessary.
ERROR POWER – The power monitoring has been triggered. – Check the door for any mechanical impairment or
damage.
After rectifying the cause of the error, the power supply to the control must be turned off once!