Why is there slight smoke or odor during initial operation of my Procom Stove?
A slight smoke or odor during the initial operation of your Procom Stove is typically due to residues from the manufacturing process. This problem should stop after a few hours of operation.
Why does my Procom Stove make a whistling noise when lit?
If your Procom Stove produces a whistling noise when the burner is lit, try turning the control knob to the low position and let it warm up for a minute. Air in the gas line could also be the cause; operate the burner until the air is removed from the line, and have the gas line checked by your local gas supplier. Blocked air passageways on the heater or a dirty/partially clogged burner orifice can also cause this noise, so ensure minimum installation clearances are observed and clean or replace the burner orifice.
Why is there white powder residue forming near my Procom Stove?
If a white powder residue forms within the burner box or on adjacent walls or furniture near your Procom Stove, it is likely due to vapors from furniture polish, wax, carpet cleaners, etc., turning into white powder residue when heated. Turn off the heater when using such products.
Why does my Procom Stove make a clicking/ticking noise after being lit or shut off?
This is common with most heaters. If the noise is excessive, contact qualified service technician.
Why is there a gas odor even when Procom Stove is off?
If a gas odor exists even when the control knob is in the OFF position on your Procom Stove, it could indicate a gas leak, which requires locating and correcting all leaks. Alternatively, the control valve may be defective and needs replacement.
Early signs resemble flu; seek fresh air and service if experienced.
Worksheet to determine if space is confined or unconfined for ventilation needs.
Ensure adequate air volume for combustion; use specified methods if insufficient.
Heater must be installed by a qualified service person, following local codes.
Maintain specified minimum clearances from heater to combustible materials.
Instructions and warnings for connecting the heater to the gas supply.
Procedures for verifying gas connections are secure and leak-free.
Do not attempt to access or change fuel selection settings; requires qualified technician.
Test all gas piping and connections for leaks after installation or servicing.
Never use an open flame for leak detection; use noncorrosive leak detection fluid.
Crucial safety checks and warnings before attempting to light the heater.
Immediate actions if gas smell is detected: shut off, no sparks, call supplier/fire dept.
Do not use appliance if any part has been under water; call technician for inspection.
Step-by-step guide for lighting the pilot and main burner for model PCSD25T.
Yellow tipping may indicate increased carbon monoxide levels; follow instructions.
Step-by-step guide for lighting the pilot and main burner for model PCSD25RT.
Essential guidelines for cleaning and maintaining the heater.
Keep primary air openings clean to prevent sooting and property damage.
Procedures for cleaning burner injector holder and pilot air inlet holes.
Immediate actions if gas smell is detected: shut off, no sparks, call supplier/fire dept.
Heater shuts off due to insufficient fresh air, low line pressure, or clogged ODS/pilot.
Gas odor when off may indicate a gas leak or defective control valve.
Two-year warranty on materials/components from first purchase date, provided proper installation/operation.
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