Procom WZN18HLA - User Manual

Questions and Answers

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Ronald HamiltonSep 8, 2025
What to do if my Procom Gas Heater produces unwanted odors?
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  Megan RiosSep 8, 2025
  If your Procom Gas Heater produces unwanted odors, it may be burning vapors from paint, hair spray, or glues. Open a window to ventilate the room and stop using odor-causing products while the heater is running. A gas leak or low fuel supply could also be the cause. Locate and correct any gas leaks and refill the supply tank for Propane/LP models.
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ashley69Sep 9, 2025
What to do if my Procom WZN18HLA clicks after being lit or shut off?
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  burkedebraSep 10, 2025
  A clicking or ticking noise just after your Procom Gas Heater burner is lit or shut off is typically due to metal expanding while heating or contracting while cooling. This is common with most heaters. If the noise is excessive, contact a qualified service technician.
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jenny64Sep 12, 2025
Why does my Procom Gas Heater shut off while in use?
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  rpatelSep 12, 2025
  If your Procom Gas Heater shuts off during use, it could be due to not enough fresh air being available. Open a window or door for ventilation. Low line pressure or a partially clogged ODS/pilot can also cause this. Contact your local gas supplier to check the line pressure and clean the ODS/pilot.
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Hannah ColeSep 13, 2025
What to do if my Procom Gas Heater has a slight odor during initial operation?
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  Anthony LoganSep 13, 2025
  A slight smoke or odor during the initial operation of your Procom Gas Heater is likely due to residues from the manufacturing process. This problem should stop after a few hours of operation.
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James MendozaSep 15, 2025
What to do if my Procom Gas Heater leaves white powder residue?
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  Paige BanksSep 15, 2025
  If you notice a white powder residue forming within the burner box or on adjacent walls or furniture near your Procom Gas Heater, it is likely due to vapors from furniture polish, wax, carpet cleaners, etc. Turn off the heater when using such products.
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Erin WilliamsSep 18, 2025
What to do if my Procom WZN18HLA Gas Heater sparks but doesn't ignite?
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  Allen MartinSep 18, 2025
  If your Procom Gas Heater sparks at the ODS/pilot but doesn't ignite, ensure the gas supply is turned on and the equipment shutoff valve is open. Fully press in the control knob while pressing the ignitor button. If it's a new installation or there's been a recent gas interruption, there may be air in the gas lines; continue holding down the control knob and repeat the igniting operation until the air is removed. The ODS/pilot may also be clogged and need cleaning or replacement. Make sure the control knob is in the PILOT position. If using propane, the gas supply may be depleted, so contact your local propane/LP gas company.