Prodigy Pocket - Meter Error Messages; Interpreting HI Message; E-b Error: Battery Power; E-U Error: Used Test Strip

PRODIGY Pocket® Blood Glucose Meter PRODIGY Pocket® Blood Glucose Meter
Owner’s Manual Owner’s Manual
“HI” appears when your result is
above the measurement limit, which
is higher than 600 mg/dL (33.3
mmol/L). You should immediately
consult your healthcare professional.
What it means: Appears when the
battery cannot provide enough
power for a test.
Action: Replace the battery
immediately.
What it means: Appears when
inserting a used test strip.
Action: Test with a new test strip. If
the problem persists, please contact
Customer Care at 1.800.243.2636.
Message What it means
Message Description
Error
54
Error
What it means: Appears when the
temperature is out of the system
operating range (50°F–104° or
10°C–40°C).
Action: Repeat the test after the
meter and test strip are within the
operating temperature range.
What it means: Insufcient blood
sample.
Action: Insert a new test strip.
Message Description
55
Only the most common error messages are listed.
If your meter displays an error message that is not
listed, please contact Prodigy Customer Care at
1.800.243.2636.