Prodigy Pocket - More Meter Error Messages; E-E Error: Temperature Out of Range; L-b Error: Insufficient Blood Sample; Troubleshooting Guide Overview

PRODIGY Pocket® Blood Glucose Meter PRODIGY Pocket® Blood Glucose Meter
Owner’s Manual Owner’s Manual
Battery exhausted. Replace the battery.
Battery incorrectly Check that the battery is
installed or absent. correctly installed.
Test strip inserted Insert the test strip
upside down or correctly with the bar
incompletely. end entering into the
test strip port rst.
Defective meter. Please contact Customer
Care at 1.800.243.2636
for assistance.
v The test does not start after applying
the sample.
Insufcient blood Repeat the test using
sample a new test strip with a
larger blood sample.
Probable Cause Actions
Probable Cause Actions
Troubleshooting Guide
v The meter does not display a message after
inserting a test strip
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Probable Cause Actions
Defective test strip. Repeat the test with
a new test strip.
Sample applied after Repeat the test with a
automatic shut-off. new test strip. Apply
(Two (2) minutes after sample only when
user action). the “ ” symbol
appears on the
display.
Defective meter. Please contact
Customer Care at
1.800.243.2636 for
assistance.
v The test does not start after applying
the sample.
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