Troubleshooting page 28
User Guide for Jess
2. Spray 70% isopropyl alcohol onto one of the provided Polyester Cleanroom lint-free wipes (PN 104-
0031) or equivalent.
3. Carefully wipe down the door liner with the moist wipe. Avoid touching the door liner with your hands.
4. Wait 30 seconds for the solvent to evaporate before using Jess.
Yearly
We recommend Jess has annual preventive maintenance performed by an authorized ProteinSimple
representative. Please contact your Simple Western Sales Specialist or Technical Support to schedule a visit
toll-free in the US and Canada at 1-888-607-9692 (option 3).
Troubleshooting
For Jess and Simple Western assay troubleshooting information, please contact ProteinSimple Technical
Support toll-free in the US and Canada at (888) 607-9692 (option 3), support@proteinsimple.com or visit
http://www.proteinsimple.com/resources.html?product=simple-western. You can also contact your local
Field Application Scientist for help.
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