Q Imaging OptiMOS Series User Manual (English)

Questions and Answers:

K
Kiara PhillipsJul 30, 2025
How to fix Q Imaging OptiMOS Digital Camera if computer does not recognize it?
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  Max FranklinJul 30, 2025
  If your computer isn't recognizing the newly installed Q Imaging Digital Camera, ensure the latest PVCAM camera driver was installed *after* the high-speed PCIe data card. Also, verify your computer meets the minimum system requirements for the optiMOS. Check that the camera's power switch is in the 'On' position. Try powering off both the camera and computer, checking all system connections, and restarting. Make sure the supplied PCIe data card is installed *before* installing PVCAM. If a 'New Hardware Found' dialog box still doesn't appear, contact QImaging Support.
J
Jeffrey ElliottAug 3, 2025
What to do if Q Imaging Digital Camera images are not displayed?
- R
  Ryan JohnsonAug 3, 2025
  If images from your Q Imaging Digital Camera are not displaying, first, check that the camera's power switch is set to the 'On' position and that the optiMOS camera is selected in your imaging software. Power off the camera and the host computer, check all system connections, and then restart. Confirm the camera is operational by capturing an image using a standard C-mount lens attached to your optiMOS. If the camera is powered on and recognized by the computer but still unable to capture images, please contact QImaging Support.
K
Kevin HollowayAug 7, 2025
What to do if Q Imaging Digital Camera application hangs when streaming?
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  john16Aug 7, 2025
  If your application hangs when streaming with the Q Imaging Digital Camera, try closing and re-launching the application. If that doesn't work, perform a complete computer shutdown and then power it back up. Depending on the software application used, please contact either QImaging Support or the respective software company’s support line to report the issue.
T
troy40Aug 11, 2025
Why Q Imaging OptiMOS image tear when streaming to disk?
- I
  imillerAug 11, 2025
  Image tearing during streaming to disk with your Q Imaging Digital Camera may occur if your computer does not meet the minimum specifications. Ensure that a single PCIe SSD is used that meets the following requirements: >600MB/s bandwidth, Stable bandwidth regardless of open storage capacity, stable bandwidth when streaming completely non-compressible data. If your computer specifications meet the minimum requirements and you are still having issues, please contact QImaging Support.
T
tsparksAug 15, 2025
What to do if PVCAM error message appears on Q Imaging Digital Camera?
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  Madison WongAug 15, 2025
  If a PVCAM error message appears with your Q Imaging Digital Camera, note the message’s number code and contact QImaging Support.
E
eboydAug 19, 2025
What to do if Q Imaging OptiMOS Digital Camera is running too warm?
- D
  Daniel GomezAug 20, 2025
  If your Q Imaging Digital Camera is running too warm, switch off the camera immediately and contact QImaging Support.
P
Pamela PorterAug 25, 2025
What to do if Q Imaging Digital Camera fan does not turn?
- C
  Carrie WilliamsAug 25, 2025
  If the fan on your Q Imaging Digital Camera is not turning, contact QImaging Support.

Q Imaging OptiMOS Series Specifications

General

Interface	USB 3.0
Bit Depth	16-bit
Camera Type	Scientific CMOS
Pixel Size	6.5 µm
Resolution	2048 x 2048
Frame Rate	Up to 100 fps at full resolution
Read Noise	1.6 e-
Cooling	Thermoelectric cooling
Exposure Control	Software controlled
Applications	microscopy