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optiMOS USER MANUAL
Unresolved Problems - Contacting QImaging Support
If you are still unable to resolve your problem, contact QImaging Support for assistance in one of four ways:
■
Visit http://www.qimaging.com/support/faq/ for a list of all frequently asked questions. Your
issue may be resolved in one of these faqs.
■
Visit http://www.qimaging.com/contact/ and fill out a support form online.
■
E-mail support@qimaging.com with complete details of your problem (including Error Message
and Code if possible), camera model, computer hardware configuration, and operating system.
■
Call one of QImaging’s regional support offices at the appropriate number below.
To assist you better and to quickly resolve the issue, it is recommended that you are at your
computer during the call.
United States and Canada
QImaging
Tel: +1 800.874.9789
China
Shanghai Roper Industries Trading Co., Ltd.
Tel: +86.21.3377.3519
Japan
Nippon Roper K.K.
Tel: 81.3.5639.2731
Europe
Roper Engineering s.r.o.
Tel: 420.597.305.857
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