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3.1 Check Hardware
When you receive the NVR system in the packaging, unpack it, and check all sides of the NVR to see if there is any
physical damage. The protective materials used for the packaging of the NVR can protect most accidental damage
during transportation, but to ensure that your equipment is operating as expected, it is recommended to inspect
the product before proceeding further.
On the NVR unit, check specifically that the label on the bottom of the NVR is not damaged. The serial number of
the unit is usually needed to provide support.
Please check that all required items for your NVR are present and accounted for. To check what is included with
your purchase, go to http://qcam.com/ and find the product you purchased, then scroll down and click the
“What’s Included” tab. If any item is missing, please contact us as soon as possible so we can send you the missing
component.
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