What to do if Qfinder Pro or myQNAPcloud is unable to locate the QNAP Server during QTS installation?
If Qfinder Pro or myQNAPcloud can't find your QNAP Server during QTS installation, it might be due to faulty drives or data. To resolve this: 1. Power off the QNAP Server. 2. Remove all drives. 3. Power on the QNAP Server. 4. Use Qfinder Pro or myQNAPcloud to locate the server. 5. Reinsert the drives. 6. Continue with the QTS installation.
What to do if drives failed in QNAP Server during hot-swapping?
If a drive fails in your QNAP Server during hot-swapping, follow these steps: 1. Log on to QTS. 2. Go to `Main Menu > Storage & Snapshots > Storage > Disks/VJBOD`. 3. Locate the failed drive. 4. Prepare a new hard drive with the same or larger capacity than the failed one. 5. Remove the failed drive from the device. 6. Wait for 20 seconds or until the device beeps twice. 7. Remove the failed drive from the drive tray. 8. Insert the new drive into the drive tray. 9. Install the new drive. The NAS beeps twice. 10. Go to `Main Menu > Storage & Snapshots > Storage > Storage/Snapshots`. 11. Locate the volume containing the new drive and verify its status is Rebuilding.
General| Form Factor | Tower |
|---|---|
| LED Indicators | Status, LAN, USB, HDD 1-5 |
| Drive Bays | 5 x 3.5-inch SATA 6Gb/s |
| Drive Compatibility | 3.5-inch SATA HDD, 2.5-inch SATA HDD, 2.5-inch SATA SSD |
| RAID Support | RAID 0, 1, 5, 6, 10, JBOD, Single |
| Buttons | Power, Reset |
| Operating Temperature | 0 - 40 °C (32 - 104 °F) |
| Relative Humidity | 5 - 95% non-condensing |
| Power Supply Unit | 100-240V AC |
| Fan | 1 x 12cm |
| Operating System | QTS |
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