QNAP TS-i410X - User Manual

robert84Aug 5, 2025

What to do if a QNAP Server drive fails and needs hot-swapping?

S
Sarah Cain MDAug 5, 2025
To hot-swap a failed drive in your QNAP Server, log on to QTS, then navigate to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD. Find the failed drive, and prepare a new hard drive. Ensure the new drive's capacity is equal to or greater than the failed one. Remove the failed drive from the device, wait for about 20 seconds or until you hear two beeps. Remove the failed drive from its tray, insert the new drive into the tray, and install it. Finally, go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots, find the volume containing the new drive, and check that its status is Rebuilding.

QNAP TS-i410X Specifications

General

RAID levels	0, 1, 5, 6, 10, JBOD
RAID support	Yes
Storage drive capacity	0 GB
Supported file systems	FAT32, HFS+, exFAT, ext3, ext4
Storage drive interface	-
Storage drives installed	No
Storage drive sizes supported	2.5 \
Supported storage drive types	HDD & SSD
Total installed storage capacity	0 TB
Number of storage drives installed	0
Number of storage drives supported	4
Supported storage drive interfaces	Serial ATA III
Operating system version	5.0.1
Operating system installed	QNAP QTS
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Ethernet LAN data rates	1000, 2500, 5000, 10000 Mbit/s
Copper ethernet cabling technology	10BASE-T
Storage temperature (T-T)	-45 - 85 °C
Operating temperature (T-T)	-40 - 70 °C
Operating relative humidity (H-H)	5 - 95 %
Type	NAS
Device class	Small & Medium Business
Backup features	Cloud, iSCSI LUN
Browser supported	Apple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox
Output voltage	9 - 36 V
AC input voltage	100 - 240 V
Power supply location	External
Power consumption (sleep)	17.628 W
Power consumption (typical)	25.592 W
Power supply unit (PSU) capacity	90 W
Chassis type	Tower
Cooling type	Passive
Product color	Black
LED indicators	LAN, Power, SSD, Status
Cable lock slot type	Kensington
HDMI version	1.4b
Ethernet LAN (RJ-45) ports	2
Processor model	x6425E
Processor family	Intel Atom®
Processor frequency	3 GHz
Processor manufacturer	Intel
Flash memory	4096 MB
Internal memory	8 GB
Cables included	AC, LAN (RJ-45)
Number of screws	16

Weight and Dimensions

Depth	254 mm
Width	180 mm
Height	65 mm
Weight	2540 g
Package weight	3730 g

Summary

1. Preface

About This Guide

Provides information about the device and step-by-step instructions on installing the hardware.

Audience

Intended for consumers and storage administrators with a basic understanding of storage and backup concepts.

Document Conventions

Explains symbols used in the guide for notes, important notes, tips, and warnings.

2. Product Overview

About the TS-i410 X

Describes the TS-i410X NAS features like 10 GbE connectivity, 4K HDMI output, and operation in harsh environments.

Hardware Specifications

Details the technical specifications of the TS-i410X, including processor, memory, storage, and connectivity.

Components

Front Panel

Illustrates and labels the components located on the front panel of the NAS.

Rear Panel

Illustrates and labels the components located on the rear panel of the NAS.

Drive Numbering

Shows the numbering scheme for the drive bays on the NAS for identification.

Safety Information

Installation Requirements

Lists the environmental, hardware, and tool requirements for safely installing the NAS.

3. Installation and Configuration

Hardware Installation

Details the process of installing drives and connecting expansion units to the NAS.

Installing 2.5-inch Solid-state Drives

Step-by-step guide for installing 2.5-inch SSDs into the NAS drive trays.

Connecting USB Expansion Units

Explains how to connect QNAP USB expansion units to the NAS for increased storage.

QTS Installation

Details the methods for installing the QNAP QTS operating system on the NAS.

Installing QTS Using Qfinder Pro

Provides a step-by-step guide for installing QTS via the Qfinder Pro utility.

Set the date and time

Instructions for configuring the NAS date and time settings, including NTP synchronization.

Configure the network settings

Guide on setting up IP addresses, including DHCP and static IP configurations.

Installing QTS Using the Cloud Key

Step-by-step guide for installing QTS using the cloud key method for initial setup.

4. Basic Operations

Power Button

Explains how to use the power button for turning the NAS on, off, and force power off.

Reset Button

Details the procedures for performing basic and advanced system resets on the NAS.

LEDs

Explains the meaning of different LED indicators on the NAS for system status.

Audio Alert

Describes the different audio alerts and their associated meanings and frequencies.

5. NAS Migration

NAS Migration Requirements

Lists prerequisites and compatibility for direct NAS migration between models.

Status and Setting Changes after NAS Migration

Details how settings and data are affected after migrating to a new NAS.

Migrating a NAS

Provides step-by-step instructions for performing direct NAS migration.

Migrating NAS Data Using HBS 3

Explains data migration using HBS 3 when direct migration is not supported.

Preparing the Destination NAS

Steps to prepare the target NAS for data migration, including pool and volume creation.

Creating a One-Way Sync Job

Guide for setting up a one-way synchronization job for data backup or replication.

Importing Local Users or Group Settings to the Destination NAS

Steps to transfer user and group configurations from a source NAS to a destination NAS.

6. Troubleshooting

Forcing Qfinder Pro or myQNAPcloud to Locate the NAS

Steps to help Qfinder Pro or myQNAPcloud find the NAS during installation if it's not detected.

Hot-Swapping Failed Drives

Instructions for replacing a failed drive without powering down the NAS.

Recovering Unintentionally Removed Healthy Drives

Describes how to recover RAID groups after accidental drive removal from the NAS.

Support and Other Resources

Lists available support resources, documentation, and links from QNAP.

7. Glossary

Glossary Terms

Defines key terms such as Cloud Key, myQNAPcloud, Qfinder Pro, and QTS.

8. Notices

Limited Warranty

Details QNAP's limited warranty terms, period, and how to review statutory rights.

Disclaimer

Provides legal disclaimers regarding the document's information, QNAP products, and liability.

Regulatory Notices

Compliance statements for CE, UKCA, and FCC standards, ensuring device conformity.

Other Regulatory Notices

Compliance statements for VCCI and BSMI standards, indicating device conformity.

China RoHS Compliance

Details compliance with Chinese RoHS standards for hazardous substances in the product.