Quantum DXi4700

Chapter 4: Configuration Wizards
Support Wizard
Quantum DXi4700 User’s Guide 107
Step 3: Guardian
StorageCare Guardian delivers more reliable operation and faster resolution time for customers at no
additional cost for supported products under warranty or service contract.
1. Click the link to learn more about the features and benefits of StorageCare Guardian (see Figure 74
below).
2. Click the link to download StorageCare Guardian, and then install it on a workstation with outgoing
Internet access.
For more information, see the StorageCare Guardian Installation Guide. You can download a copy of
the Installation Guide by clicking the link under Documentation on the StorageCare Guardian
download page.
3. When you are finished, switch back to the Support wizard.
4. Click Next to continue.
Figure 74: Support Wizard: Guardian
Step 4: System Log
This system diagnostics file contains the diagnostic logs for all of the system components. The diagnostic
files are helpful when troubleshooting problems on the DXi4700. You should generate a system diagnostic
file after setting up your DXi4700 and save it for future reference.
1. Click Generate New to generate a new system diagnostics file (see Figure 75 on the next page).
The system generates a new diagnostics file. This can take several minutes.
2. After the file finishes generating, click the link to enable the Download Current button.
3. To download the generated diagnostics file, click Download Current.
A dialog box displays asking if you want to open or save the file.