NB-IoT  Module  Series 
                                                                                   BC660K-GL  Log  Capture  Guide 
 
BC660K-GL_Log_Capture_Guide             22 / 24 
 
 
 
5 FAQs 
 
5.1. How to solve the problem of DB file mismatch?   
 
The DB file is used to decode the log messages. If it does not match with the target firmware, it will cause 
decoding errors or exceptions, which are hard to detect, thus bringing difficulties to problem analyses. 
Therefore, it is important to ensure that the DB file matches with the target firmware. If it does not match, 
please update the DB file referring to Chapter 4.4. 
 
5.2. How to get the DB file?   
 
Generally, the DB file is included in the firmware package and in the file name "comdb.txt". If you don’t 
have the firmware package, or cannot find the DB file therein, or you get a mismatched DB file, please 
contact Quectel Technical Support. 
 
5.3. Can the baud rate of the logging port be modified? 
 
Yes, you can modify it referring to Chapter 4.3. The default baud rate for log capture is 6 M. Note that the 
baud rate of the logging port should be modified both on EPAT and using AT+QCFG="logbaudrate". For 
details on this command, see document [3]. 
 
5.4. What to do when the module cannot connect to PC? 
 
When the module connects to a PC, Windows system will search for and install a USB-UART driver for 
the connection. If the PC is not connected to the network, the driver cannot be downloaded. In this case, 
you need to download the driver on another PC and install it on the PC to be used for the log capture. If 
the  PC  fails  to  find  any  appropriate  driver,  please  download  a  diver  detection  tool,  such  as  Driver 
Magician, DriverMax, etc., to search for the driver automatically, or contact Quectel Technical Support for 
support.