16-6 Error treatment
File not found Requested file is not on
the card
Check the contents of the
card.
Font not found Error with the selected
download font
Cancel current print job,
change font.
FPGA malfunction Hardware error Switch printer off and on
again.
If it occurs again →
Service.
Head error Hardware error Switch printer off and on
again.
If it occurs again →
replace printhead (see
Replacing the printhead on
Pronto! 482/486 models on
page 11-7).
Head open Printhead not locked Lock printhead.
Head too hot Printhead excessively
warm
The print job continues
automatically after
pausing.
If this occurs repeatedly,
reduce the heat level or
print speed in the
software.
Invalid setup Error in configuration
memory
Reconfigure printer.
If it occurs again →
Service.
Memory overflow Print job too large: e.g.
due to loaded fonts, large
graphics
Cancel print job. Reduce
amount of data to be
printed.
Name exists Field name in direct
programming entered
twice
Correct programming.
No DHCP server Printer is configured for
DHCP, and there is no
DHCP server or the
DHCP server is currently
unavailable
Deactivate DHCP in the
configuration and issue a
permanent IP address.
Notify the network
administrator.
Error message Cause Error recovery
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