Pronto! 482/486/682/863 16-5
Error messages and recovery
Error message Cause Error recovery
ADC malfunction Hardware error Switch printer off and on
again.
If it occurs again →
Service.
Barcode error Invalid barcode contents,
e.g. alphanumeric
characters in numerical
barcode
Correct barcode contents.
Barcode too big Barcode is too large for
the allotted area of the
label
Shrink or shift barcode.
Battery low Battery of the PC card is
dead
Replace battery in PC
card.
Buffer overflow Data input buffer is full,
and the computer is
attempting to send more
data
Use data transfer with
protocol (preferably RTS/
CTS).
Card full Memory card cannot
accept any more data
Change memory card.
Cutter blocked Cutter cannot return into
its home position and
stays in an undefined
position
Switch off the printer.
Remove material. Switch
on the printer. Restart
print job. Change
material
No cutter function Switch the printer off and
then on. If error recurs
call service.
Cutter jammed The cutter is unable to cut
the labels but is able to
return into its home
position
Press the cancel key.
Change material.
Device not conn. Programming does not
respond to existing
device
Connect an optional
device or correct
programming.
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